GoToAssist vs SupportBee : Which is Better?

GoToAssist icon

GoToAssist

GoToAssist is a cloud-based toolset for IT support teams and customer support organizations. Developed by Citrix Systems, Inc.

License: Commercial

Apps available for Windows Online Android iPhone Android Tablet

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SupportBee icon

SupportBee

SupportBee's email ticketing system helps your team collaborate on customer support emails. Developed by SupportBee

License: Commercial

Categories: Business & Commerce

Apps available for Online

GoToAssist VS SupportBee Feature comparision

Feature GoToAssist SupportBee
Remote desktop
Customer support
Remote Support
Support for Remote Control
Remote Reboot
Support for Multiple Monitors
Audio Calling
Support for Aliases
Integrated File Sharing
Unattended access
Screen Mirroring
Access Control
File-sync
File transfer
Integrated Chat
Local Network Connection
VNC Viewer
Lightweight
RDP Functionality
Built-in SSH client
Vnc protocol
Portable
Ad-free
Clustering
Full controller support
Multiplatform
Remote monitoring
Dockerized
Helpdesk ticketing
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Email notifications
Forums
Knowledge base
Software as a Service
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Customer service
Configurable
*community curated information: This table may not have the most accurate information. Please suggest changes

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