Userlike Live Chat vs Mibew : Which is Better?

Userlike Live Chat icon

Userlike Live Chat

Userlike offers a professional and lightweight live chat software for websites. Developed by Userlike UG

License: Freemium

Categories: Business & Commerce

Apps available for Online

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Mibew icon

Mibew

Mibew Messenger is an open-source live support application written in PHP and MySQL. Developed by Trilex Labs

License: Open Source

Categories: Development

Apps available for Mac OS X Windows Linux Online Self-Hosted

Userlike Live Chat VS Mibew

Mibew is an open-source live chat solution that is highly customizable and suitable for users with technical skills, while Userlike offers a more user-friendly experience with robust integrations and a subscription-based model. Userlike is ideal for businesses looking for ease of use and advanced analytics, whereas Mibew is better for those wanting a self-hosted solution.

Userlike Live Chat

Pros:

  • User-friendly interface
  • Integrates with various platforms
  • Offers proactive chat invitations
  • Advanced reporting and analytics
  • Mobile app availability

Cons:

  • Monthly subscription fees
  • Limited customization for free plan
  • Some features may require integration with other tools

Mibew

Pros:

  • Open-source and customizable
  • Supports multiple languages
  • Offers a self-hosted option
  • User-friendly interface
  • Real-time chat monitoring

Cons:

  • Limited support options
  • Less advanced analytics compared to competitors
  • Requires technical knowledge for customization

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