Userlike Live Chat vs tawk.to : Which is Better?
Userlike Live Chat
Userlike offers a professional and lightweight live chat software for websites. Developed by Userlike UG
License: Freemium
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Userlike Live Chat VS tawk.to
Tawk.to offers a completely free live chat solution with essential features suitable for small businesses, while Userlike Live Chat provides a more comprehensive, multi-channel support system with advanced analytics, making it ideal for larger businesses or those needing detailed insights.
Userlike Live Chat
Pros:
- Multi-channel messaging support
- Highly customizable chat widget
- Advanced analytics and reporting
- Team collaboration features
- Integration with CRM systems
Cons:
- Higher pricing compared to competitors
- No free tier available
- Complex setup for advanced features
tawk.to
Pros:
- Easy to use and set up
- Free tier available
- Mobile app for on-the-go support
- Integrates with various third-party apps
- Customizable chat widget
Cons:
- Limited features in the free version
- Can be overwhelming for new users
- Occasional lag during peak hours
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