Vanilla vs Get Satisfaction : Which is Better?

Vanilla icon

Vanilla

Vanilla is an open source PHP based forum software.

License: Freemium

Apps available for Online Self-Hosted

VS
VS
Get Satisfaction icon

Get Satisfaction

Get Satisfaction is a customer community software platform for technical support. Developed by GetSatisfaction

License: Commercial

Categories: Business & Commerce

Apps available for Online

Vanilla VS Get Satisfaction Feature comparision

Feature Vanilla Get Satisfaction
Forums
Plugins
Email list
Integrated Spam Protection
Live Push Notifications
Extensible by Plugins/Extensions
Lightweight
Customer Feedback
User friendly
Chat
Website integration
Net Promoter Score (NPS)
Embedded email surveys
SMS API
Cross tabulation
Data API
Logic jump
Mobile friendly
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Customer support
Knowledge base
Software as a Service
Suggestion voting
German
Add collaborators/moderators
Argument mapping
Idea evaluation
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
*community curated information: This table may not have the most accurate information. Please suggest changes

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