Zent.IO vs Desk.com : Which is Better?

Zent.IO icon

Zent.IO

Zent.IO is a cloud omnichannel contact center software. Developed by Zent.IO

License: Commercial

Apps available for Online

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Desk.com icon

Desk.com

Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies. Developed by Salesforce

License: Commercial

Categories: Business & Commerce

Apps available for Online

Zent.IO VS Desk.com Feature comparision

Feature Zent.IO Desk.com
Call recording
Collaborative
Customer Chat
Customer support
Dockerized
Helpdesk ticketing
Forums
Knowledge base
Software as a Service
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Modern live chat
Beat maker
Customizable
Kanban boards
Kanban Chart
Email notifications
Email automation
Encrypted chat
Knowledge Base structuring
Live Chat
Shared inbox
Comment section
Customer service
Email tracking
Auto responder
Configurable
*community curated information: This table may not have the most accurate information. Please suggest changes

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