Zent.IO vs Olark : Which is Better?

Zent.IO icon

Zent.IO

Zent.IO is a cloud omnichannel contact center software. Developed by Zent.IO

License: Commercial

Apps available for Online

VS
VS
Olark icon

Olark

Olark is a chat software for web sites. Developed by Olark Live Chat

License: Freemium

Apps available for Online

Zent.IO VS Olark Feature comparision

Feature Zent.IO Olark
Call recording
Collaborative
Customer Chat
Customer support
Online chat
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Chat history
Customer service
Helpdesk ticketing
Chat Bot
Real-time analytics
Support for Multiple Users
Encrypted chat
Knowledge Base structuring
Live Chat
Shared inbox
Comment section
Email tracking
Knowledge base
Chat
Workflow Automation
Agent dashboard
Chat widget
Artificial intelligence
Bots
*community curated information: This table may not have the most accurate information. Please suggest changes

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