Zent.IO vs Zendesk Chat : Which is Better?

Zent.IO icon

Zent.IO

Zent.IO is a cloud omnichannel contact center software. Developed by Zent.IO

License: Commercial

Apps available for Online

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Zendesk Chat icon

Zendesk Chat

Zendesk is a customer service software. Developed by Zendesk Inc.

License: Freemium

Apps available for Online

Zent.IO VS Zendesk Chat Feature comparision

Feature Zent.IO Zendesk Chat
Call recording
Collaborative
Customer Chat
Chat
Live Chat
Workflow Automation
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Chat history
Customer service
Customer support
Helpdesk ticketing
Chat Bot
Real-time analytics
Support for Multiple Users
Online chat
Encrypted chat
Knowledge Base structuring
User session recording
Visitor recording
Bots
Knowledge base
Modern live chat
Beat maker
*community curated information: This table may not have the most accurate information. Please suggest changes

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