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Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.
Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.
Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.
Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.
BuzzFlow CRM is a powerful, collaborative customer relationship management platform seamlessly integrated with Gmail and Google Apps, designed to streamline sales processes, manage projects, and automate business workflows directly from your inbox.
LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.
Deskero is a comprehensive helpdesk and customer support software designed to streamline communication, manage tickets, and build a strong relationship with your customers across various channels, including social media.
Firehose Chat offered a comprehensive live chat solution for websites, enabling businesses to provide real-time customer support, engage visitors, and gather valuable insights. It combined live chat capabilities with tools for knowledge management, automation, and analytics.
LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.
Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.
UserEngage is a comprehensive real-time customer engagement and marketing automation platform designed to help businesses of all sizes improve conversions and build stronger relationships through unified communication channels and intelligent automation.
Pure Chat is a live chat software designed to help businesses connect with website visitors in real-time, answering questions and converting prospective leads into paying customers.
Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.
Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.
LogicalDOC is a robust, web-based document management system designed to streamline the creation, sharing, and management of documents within organizations. It offers features for collaboration, workflow automation, and secure document storage.
Everipedia is a modern, community-driven online encyclopedia built on blockchain technology, aiming to be a censorship-resistant, ad-free source of knowledge with advanced features for contribution, verification, and knowledge exploration.
Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction.
tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.
Spiceworks is a comprehensive, free IT management platform designed for small and medium-sized businesses. It offers a suite of tools for inventory, network monitoring, help desk, and community engagement.
UserVoice is a customer feedback and engagement platform designed to help businesses understand what their users need and prioritize product development based on data-driven insights. It brings together various tools such as idea management, customer support, and knowledge bases to create a unified system for customer-centric product growth.
Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.
Jitbit Helpdesk is a powerful and flexible web-based helpdesk software designed for IT and customer support teams. It offers robust ticketing, a comprehensive knowledge base, and seamless email integration to streamline support operations and improve efficiency.
Quora is a premier online platform transforming the way information is sought and shared. It serves as a dynamic question-and-answer hub where millions of users worldwide contribute their knowledge, experiences, and perspectives on countless topics.
Wikipedia is a vast, collaborative online encyclopedia offering a wealth of knowledge across countless subjects. Built and maintained by a global community of volunteers, it provides free and open access to information for everyone.
Freshservice is an IT service management (ITSM) platform built on the Freshdesk customer support platform, offering a consolidated solution for IT teams to manage incidents, assets, and service requests efficiently.