Discover best Customer Support softwares, apps and websites.
LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.
Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.
osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.
Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.
Helpjuice is a robust, web-based knowledge base software designed to empower businesses to quickly create, organize, and maintain comprehensive self-service support content for their customers and internal teams. It focuses on intuitive content creation, advanced analytics, and deep customization options to improve customer satisfaction and reduce support load.
Vtiger CRM is a comprehensive online customer relationship management platform designed to streamline sales, marketing, and customer service processes. It provides tools for lead tracking, email campaigns, sales automation, support ticket management, and inventory control, enabling businesses to build stronger customer relationships and drive growth.
Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction.
The Trustbadge is a powerful customer review platform designed for e-commerce businesses. It empowers online shops to collect genuine customer feedback, display trust elements like buyer protection and star ratings, and enhance online reputation and trust, ultimately driving higher conversion rates and sales.
TeamWox is a comprehensive business management software designed to streamline collaboration, communication, and workflows within an organization.
deployd is a powerful open-source toolkit designed for rapidly building custom, production-ready APIs for web and mobile applications. It simplifies backend development by providing essential features out-of-the-box.
Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.
Help Scout is a robust customer service platform designed for teams who prioritize email-based support. It offers a shared inbox, knowledge base, and reporting to streamline communication and improve customer satisfaction.
PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.
GoToAssist is a comprehensive, cloud-based remote support solution designed for IT support teams and customer service organizations, enabling secure and efficient remote access to devices for troubleshooting, maintenance, and support.
PhraseExpander is a powerful text expander and automation tool for Windows users, particularly beneficial for professionals who deal with repetitive typing and complex templates. It boosts productivity by enabling users to insert frequently used text, phrases, and entire documents with just a few keystrokes or mouse gestures.
Infusionsoft, now Keap, is a powerful all-in-one CRM, sales, and marketing automation platform designed specifically for small businesses. It helps businesses organize contacts, automate sales processes, and execute targeted marketing campaigns.
BuzzFlow CRM is a powerful, collaborative customer relationship management platform seamlessly integrated with Gmail and Google Apps, designed to streamline sales processes, manage projects, and automate business workflows directly from your inbox.
TeamSupport is a comprehensive customer support platform designed specifically for Business-to-Business (B2B) companies. It enhances customer service operations, streamlines internal collaboration, and provides deep insights into customer health and ticket resolution, ultimately aiming to reduce support costs while improving customer satisfaction.
VisionProject is a comprehensive project management platform designed to streamline workflows, enhance team collaboration, and provide robust tools for managing projects of varying complexity. It caters to businesses looking for an all-in-one solution for task management, resource allocation, client communication, and issue tracking.
Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.