Customer Support Windows Softwares

Discover best Customer Support Windows softwares, apps and websites.

Best Customer Support Windows Softwares

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EspoCRM

EspoCRM

Open Source

EspoCRM is a powerful and flexible open-source Customer Relationship Management solution designed for businesses of all sizes. It helps manage customer interactions, automate sales and marketing processes, and gain valuable insights into your relationships to drive growth and efficiency.

Open Source and Free (for the core product), offering significant cost savings.
Dropbox integration
Business & Commerce
SugarCRM

SugarCRM

Commercial

SugarCRM is a comprehensive Customer Relationship Management (CRM) platform designed to help businesses of all sizes optimize their sales, marketing, and customer service processes. It provides a single view of customer interactions, automates workflows, and offers powerful reporting and analytics to drive better decision-making.

Comprehensive features for sales, marketing, and service.
Contacts
Business & Commerce Development Office & Productivity
tawk.to

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Completely free with a comprehensive feature set.
Chat history
Business & Commerce Social & Communications
UserEngage

UserEngage

Commercial

UserEngage is a comprehensive real-time customer engagement and marketing automation platform designed to help businesses of all sizes improve conversions and build stronger relationships through unified communication channels and intelligent automation.

All-in-one platform for live chat, email, automation, and helpdesk.
Onboarding
Business & Commerce Education & Reference Network & Admin
csupport

csupport

Commercial

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Integrated platform for chat, helpdesk, and knowledge base.
Chat
Business & Commerce Social & Communications
Helprace

Helprace

Commercial

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.

Integrated ticketing, knowledge base, forums, and feedback tools in one platform...
Multiple languages
Business & Commerce
Jitbit Helpdesk

Jitbit Helpdesk

Commercial

Jitbit Helpdesk is a powerful and flexible web-based helpdesk software designed for IT and customer support teams. It offers robust ticketing, a comprehensive knowledge base, and seamless email integration to streamline support operations and improve efficiency.

Strong email-to-ticket conversion and management.
Customer support
Business & Commerce
Visitlead Live Chat

Visitlead Live Chat

Commercial

Visitlead Live Chat is a comprehensive live chat and customer support software designed to enhance online engagement, provide real-time assistance to website visitors, and streamline customer service operations through integrated tools like chat, ticketing, and knowledge base management.

Integrated live chat and helpdesk ticketing for streamlined support.
Customer service
Business & Commerce Social & Communications
Crisp

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Consolidates multiple communication channels into a single inbox.
Customer support
Business & Commerce Network & Admin Social & Communications
Banckle Chat

Banckle Chat

Commercial

Banckle Chat was a comprehensive online chat and customer support solution designed to enhance customer engagement and streamline service operations. It offered a range of tools including live chat, visitor tracking, and integrated features for efficient customer interaction.

Integrated live chat and visitor tracking for proactive engagement.
Chat history
Business & Commerce File Sharing Social & Communications
osTicket

osTicket

Open Source

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.

Completely free and open source, offering significant cost savings.
Customer Chat
Business & Commerce Development
Smartsupp

Smartsupp

Freemium

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Comprehensive feature set including live chat, chatbots, and visitor tracking.
Automatic messages
Business & Commerce Social & Communications
Vtiger CRM

Vtiger CRM

Commercial

Vtiger CRM is a comprehensive online customer relationship management platform designed to streamline sales, marketing, and customer service processes. It provides tools for lead tracking, email campaigns, sales automation, support ticket management, and inventory control, enabling businesses to build stronger customer relationships and drive growth.

Comprehensive feature set covering sales, marketing, and support.
Collaborative
Business & Commerce Office & Productivity
The Trustbadge

The Trustbadge is a powerful customer review platform designed for e-commerce businesses. It empowers online shops to collect genuine customer feedback, display trust elements like buyer protection and star ratings, and enhance online reputation and trust, ultimately driving higher conversion rates and sales.

Integrates Buyer Protection with review collection.
Free to play
Business & Commerce Games Home & Family Online Services Social & Communications
TeamWox

TeamWox

Commercial

TeamWox is a comprehensive business management software designed to streamline collaboration, communication, and workflows within an organization.

All-in-one solution for various business needs.
Collaborative
Backup & Sync Business & Commerce Office & Productivity Social & Communications
deployd

deployd

Open Source

deployd is a powerful open-source toolkit designed for rapidly building custom, production-ready APIs for web and mobile applications. It simplifies backend development by providing essential features out-of-the-box.

Rapid API generation reduces development time.
Android Development
Freshdesk

Freshdesk

Commercial

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Consolidates customer interactions from multiple channels into one platform.
Ad-free
Business & Commerce Online Services
PHPBack

PHPBack

Open Source

PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.

Open source and free to use.
Customer support
Business & Commerce Online Services
GoToAssist

GoToAssist

Commercial

GoToAssist is a comprehensive, cloud-based remote support solution designed for IT support teams and customer service organizations, enabling secure and efficient remote access to devices for troubleshooting, maintenance, and support.

Comprehensive feature set for remote support.
Remote desktop
Business & Commerce Network & Admin
PhraseExpander

PhraseExpander

Commercial

PhraseExpander is a powerful text expander and automation tool for Windows users, particularly beneficial for professionals who deal with repetitive typing and complex templates. It boosts productivity by enabling users to insert frequently used text, phrases, and entire documents with just a few keystrokes or mouse gestures.

Significantly reduces typing time with rapid text expansion.
Autocompletion
Business & Commerce Office & Productivity
Trakdesk

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

High degree of customization for workflows and fields.
Gamification
Business & Commerce Games Online Services