1click.io vs Firehose Chat : Which is Better?
1click.io
1Click is a B2C online software which offers video, voice and text chat with collaborative features screen sharing and conversation recording. Developed by Freshdesk Inc.
License: Freemium
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1click.io VS Firehose Chat Feature comparision
| Feature | 1click.io | Firehose Chat |
|---|---|---|
| Integration with CRMs | ||
| Customer Analytics | ||
| Share your screen | ||
| WebRTC | ||
| Co-browsing | ||
| Customer support | ||
| Document sharing | ||
| Embeddable | ||
| Live Chat | ||
| Video calling | ||
| Voice chat | ||
| Stickers | ||
| Chat Bot | ||
| Lightweight | ||
| Cloud sync | ||
| Voice Call | ||
| Gmail integration | ||
| Group chat | ||
| Chat | ||
| Facebook integration | ||
| Messaging | ||
| Anonymity | ||
| Anonymous email | ||
| Customizable URLs | ||
| Chat history | ||
| Customer service | ||
| Helpdesk ticketing | ||
| Support for Multiple protocols | ||
| Integrated File Sharing | ||
| Extensible by Plugins/Extensions | ||
| SMS Messaging | ||
| Telegram | ||
| Ad-free | ||
| Bots | ||
| Channels | ||
| Email automation | ||
| Encrypted chat | ||
| Knowledge Base structuring | ||
| Real-time analytics | ||
| Support for Multiple Users | ||
| Integrated Chat | ||
| Knowledge base | ||
| Online chat | ||
| Workflow Automation | ||
| Mailchimp integration | ||
| Auto responder | ||
| Behavioural targeting | ||
| Blogging | ||
| UI customization | ||
| Customer Feedback | ||
| Knowledge Management | ||
| User session recording | ||
| Visitor recording | ||
| Automatic messages |
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