Feature | Crisp | 1click.io |
---|---|---|
Customer support | ||
Integrated Chat | ||
Knowledge base | ||
Online chat | ||
Unlimited users | ||
User Profiles with Location | ||
Chat history | ||
Customer service | ||
Helpdesk ticketing | ||
Email automation | ||
Encrypted chat | ||
Knowledge Base structuring | ||
Live Chat | ||
Chat Bot | ||
Real-time analytics | ||
Support for Multiple Users | ||
Chat | ||
Workflow Automation | ||
User session recording | ||
Visitor recording | ||
Automatic messages | ||
Agent dashboard | ||
Chat widget | ||
Artificial intelligence | ||
Bots | ||
Email marketing automation | ||
UI customization | ||
Customer Feedback | ||
Knowledge Management | ||
Integration with CRMs | ||
Customer Analytics | ||
Share your screen | ||
WebRTC | ||
Co-browsing | ||
Document sharing | ||
Embeddable | ||
Video calling | ||
Voice chat | ||
Stickers | ||
Lightweight | ||
Cloud sync | ||
Voice Call | ||
Gmail integration | ||
Group chat | ||
Facebook integration | ||
Messaging | ||
Anonymity | ||
Anonymous email | ||
Customizable URLs | ||
Support for Multiple protocols | ||
Integrated File Sharing | ||
Extensible by Plugins/Extensions | ||
SMS Messaging | ||
Telegram | ||
Ad-free | ||
Channels |