Atera vs Trakdesk : Which is Better?

Atera icon

Atera

Atera brings MSP business together. From remote monitoring & management to powerful ticketing and customer satisfaction surveying. Developed by Atera Networks

License: Commercial

Apps available for Windows Online

VS
VS
Trakdesk icon

Trakdesk

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support. Developed by Trakdesk

License: Commercial

Apps available for Mac OS X Windows Linux Online Windows Mobile

Atera VS Trakdesk Feature comparision

Feature Atera Trakdesk
Asset Management
Network Monitoring
Remote monitoring
Software as a Service
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Forums
Hardware Monitoring
Helpdesk ticketing
Inventory management
Customer support
Knowledge base
Shared inbox
In-built Bug tracking
Custom data fields
Customer service
Live Chat
Whatsapp integration
Support for Bootstrap
Responsive design
Artificial intelligence
Bots
Chat Bot
Gamification
Dockerized
Customizable
Kanban boards
Kanban Chart
Comment section
Email tracking
Email notifications
Suggestion voting
German
Configurable
*community curated information: This table may not have the most accurate information. Please suggest changes

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