Kayako vs Atera : Which is Better?

Kayako

Kayako is a customer service software. Developed by Kayako

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

Atera

Atera brings MSP business together. From remote monitoring & management to powerful ticketing and customer satisfaction surveying. Developed by Atera Networks

License: Commercial

Categories: Backup & Sync Business & Commerce Network & Admin OS & Utilities

Apps available for Windows Online

Kayako VS Atera Feature comparision

Feature	Kayako	Atera
Customer Chat
Customer service
Knowledge base
Live Chat
Customer support
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Chat Bot
Real-time analytics
Support for Multiple Users
Email notifications
Customizable
Kanban boards
Kanban Chart
Email automation
Encrypted chat
Knowledge Base structuring
Email tracking
Auto responder
Forums
Software as a Service
Email marketing automation
Gmail integration
Bug reporting
Customizable triggers
Asset Management
Network Monitoring
Remote monitoring
Hardware Monitoring
Inventory management
Shared inbox
In-built Bug tracking
Custom data fields
Whatsapp integration
Support for Bootstrap
Responsive design
Artificial intelligence
Bots