Atera vs Zendesk : Which is Better?

Atera icon

Atera

Atera brings MSP business together. From remote monitoring & management to powerful ticketing and customer satisfaction surveying. Developed by Atera Networks

License: Commercial

Apps available for Windows Online

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Zendesk icon

Zendesk

Zendesk is a customer service software platform. Developed by Zendesk

License: Commercial

Apps available for Online Android iPhone Blackberry iPad

Atera VS Zendesk Feature comparision

Feature Atera Zendesk
Asset Management
Network Monitoring
Remote monitoring
Software as a Service
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Forums
Hardware Monitoring
Helpdesk ticketing
Inventory management
Customer support
Knowledge base
Shared inbox
In-built Bug tracking
Custom data fields
Customer service
Live Chat
Whatsapp integration
Support for Bootstrap
Responsive design
Artificial intelligence
Bots
Chat Bot
Email automation
Email marketing automation
Automatic messages
Integrated Chat
Dockerized
Customizable
Kanban boards
Kanban Chart
Contextual sales
Email tracking
Legal CRM
Publishing
Email notifications
Auto responder
Suggestion voting
German
Comment section
Modern live chat
Beat maker
Call recording
*community curated information: This table may not have the most accurate information. Please suggest changes

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