Trakdesk vs Atera : Which is Better?

Trakdesk

Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support. Developed by Trakdesk

License: Commercial

Categories: Business & Commerce Games Online Services

Apps available for Mac OS X Windows Linux Online Windows Mobile

Atera

Atera brings MSP business together. From remote monitoring & management to powerful ticketing and customer satisfaction surveying. Developed by Atera Networks

License: Commercial

Categories: Backup & Sync Business & Commerce Network & Admin OS & Utilities

Apps available for Windows Online

Trakdesk VS Atera Feature comparision

Feature	Trakdesk	Atera
Gamification
Customer Feedback
Customer service
Customer support
Knowledge base
Software as a Service
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customizable
Kanban boards
Kanban Chart
Shared inbox
Comment section
Email tracking
Email notifications
Forums
Suggestion voting
German
Configurable
Asset Management
Network Monitoring
Remote monitoring
Hardware Monitoring
Inventory management
In-built Bug tracking
Custom data fields
Live Chat
Whatsapp integration
Support for Bootstrap
Responsive design
Artificial intelligence
Bots
Chat Bot