Bomgar vs AnyDesk : Which is Better?

Bomgar icon

Bomgar

Bomgar is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile. Developed by Bomgar Corporation

License: Commercial

Categories: Network & Admin

Apps available for Mac OS X Windows Linux Windows Mobile Android

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AnyDesk icon

AnyDesk

AnyDesk is a remote desktop software, AnyDesk It provides bidirectional remote access between personal computers and is available for all common operating systems. Developed by AnyDesk Software GmbH

License: Free Personal

Categories: Network & Admin

Apps available for Mac OS X Windows Linux BSD

Bomgar VS AnyDesk

Bomgar is designed primarily for enterprise users with advanced security features and detailed reporting, making it suitable for IT professionals. AnyDesk, on the other hand, is more user-friendly and offers quick access with lower costs, making it ideal for personal use and small businesses.

Bomgar

Pros:

  • High-level security features
  • Supports multiple platforms (Windows, Mac, Linux, iOS, Android)
  • Remote access without installation
  • Session recording and reporting
  • Customizable branding

Cons:

  • More complex setup process
  • Higher cost compared to competitors
  • Primarily aimed at enterprise users

AnyDesk

Pros:

  • Easy to use interface
  • Cross-platform support
  • Fast connection speeds
  • File transfer capabilities
  • No installation required for remote access

Cons:

  • Limited features in the free version
  • Requires internet connection for full functionality
  • May have latency issues in slower networks

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