Bomgar vs Remote Utilities : Which is Better?

Bomgar icon

Bomgar

Bomgar is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile. Developed by Bomgar Corporation

License: Commercial

Categories: Network & Admin

Apps available for Mac OS X Windows Linux Windows Mobile Android

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Remote Utilities icon

Remote Utilities

Remote Utilities is a remote desktop software for Microsoft Windows that provides remote access from one PC to another PC over a LAN or via the Internet. Developed by Usoris Systems

License: Freemium

Categories: Business & Commerce Network & Admin OS & Utilities

Apps available for Windows Android iPhone

Bomgar VS Remote Utilities

Remote Utilities is more user-friendly and cost-effective for small to medium-sized businesses, while Bomgar offers advanced security features and is better suited for larger enterprises requiring robust IT service management capabilities.

Bomgar

Pros:

  • Robust security features with end-to-end encryption
  • Cross-platform support including mobile devices
  • Advanced session management and reporting
  • Integration with other IT service management tools
  • Scalable for enterprise-level deployments

Cons:

  • Higher cost compared to some alternatives
  • Complex setup process for some users
  • Requires ongoing management and maintenance

Remote Utilities

Pros:

  • Easy to set up and use
  • Supports multiple platforms (Windows, Mac, Linux)
  • Remote desktop access and file transfer
  • Session recording and management features
  • Custom branding options

Cons:

  • Limited customer support options
  • Lacks some advanced features compared to competitors
  • Performance can vary based on internet connection

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