Bomgar vs ScreenConnect : Which is Better?

Bomgar icon

Bomgar

Bomgar is a remote support solution that allows support technicians to remotely connect to end-user systems through firewalls from their computer or mobile. Developed by Bomgar Corporation

License: Commercial

Categories: Network & Admin

Apps available for Mac OS X Windows Linux Windows Mobile Android

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ScreenConnect icon

ScreenConnect

ConnectWise Control is a self-hosted remote desktop software application that has remote support, remote access, and remote meeting capabilities. Developed by Elsinore Technologies, Inc.

License: Commercial

Categories: Network & Admin

Apps available for Mac OS X Windows Linux Online Android

Bomgar VS ScreenConnect

Bomgar is designed for enterprises needing robust security and multi-session handling, making it ideal for IT professionals. ScreenConnect excels in user-friendliness and collaboration tools, making it suitable for small to medium-sized businesses looking for a more budget-friendly remote access solution.

Bomgar

Pros:

  • Comprehensive security features
  • Advanced multi-session handling
  • Robust user management
  • On-premise and cloud deployment options
  • Strong integration capabilities

Cons:

  • Higher cost than some competitors
  • Steeper learning curve for new users
  • Limited collaboration features

ScreenConnect

Pros:

  • User-friendly interface
  • Affordable pricing
  • Strong collaboration tools
  • Whiteboard and video conferencing support
  • Flexible deployment options

Cons:

  • Fewer advanced security options
  • Limited on-premise deployment options
  • Performance can vary based on internet connection

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