Helprace vs GoToAssist : Which is Better?

Helprace icon

Helprace

Helprace is a customer service software suite linking a ticket system with help desk software. Developed by Helprace

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

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GoToAssist icon

GoToAssist

GoToAssist is a cloud-based toolset for IT support teams and customer support organizations. Developed by Citrix Systems, Inc.

License: Commercial

Apps available for Windows Online Android iPhone Android Tablet

Helprace VS GoToAssist Feature comparision

Feature Helprace GoToAssist
Multiple languages
Customer service
Customer support
Portable
Wordpress integration
Workflow Automation
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Shared inbox
Comment section
Email tracking
Email notifications
Forums
Knowledge base
Software as a Service
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Remote desktop
Remote Support
Support for Remote Control
Remote Reboot
Support for Multiple Monitors
Audio Calling
Support for Aliases
Integrated File Sharing
Unattended access
Screen Mirroring
Access Control
File-sync
File transfer
Integrated Chat
Local Network Connection
VNC Viewer
Lightweight
RDP Functionality
Built-in SSH client
Vnc protocol
Clustering
Full controller support
Multiplatform
Remote monitoring
*community curated information: This table may not have the most accurate information. Please suggest changes

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