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Top Alternatives to GoToAssist

Looking for GoToAssist alternatives? We've curated 34 top alternatives that offer similar functionality. Whether you need options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

TeamViewer

TeamViewer

Free Personal

TeamViewer is a premier remote access, support, and online collaboration software. It provides secure connections to computers and mobile devices from anywhere in the world, enabling IT professionals and individuals to provide remote support, access files, attend online meetings, and collaborate effectively across distances.

Key Features

  • Excellent firewall and NAT compatibility, simplifying connections.
  • Intuitive and easy-to-use interface for initiating remote sessions.
  • Comprehensive feature set beyond basic remote control, including file transfer and chat.

vs GoToAssist

Excellent firewall and NAT compatibility, simplifying connections. compared to GoToAssist
LogMeIn

LogMeIn

Commercial

LogMeIn provides secure and reliable remote access, management, and support solutions for individuals and businesses. Known for its robust feature set, it enables users to connect to and control computers remotely, transfer files, and provide technical assistance from anywhere.

Key Features

  • Reliable and stable remote connections.
  • Comprehensive set of features for diverse needs.
  • Strong security options and user management for businesses.

vs GoToAssist

Reliable and stable remote connections. compared to GoToAssist
Remote Desktop Connection

Remote Desktop Connection (RDC) is a built-in Microsoft Windows feature allowing users to connect to another computer running RDC over a network. It provides full control of the remote machine's desktop interface, enabling task execution, application use, and file access as if directly present.

Key Features

  • Built-in to Windows operating system
  • Free to use for eligible Windows versions
  • Good performance over LAN and stable connections

vs GoToAssist

Built-in to Windows operating system compared to GoToAssist
UltraVNC

UltraVNC

Open Source

UltraVNC is an open-source remote desktop and administration software designed for Microsoft Windows. It allows users to remotely access and control another computer, with features like file transfer, integrated chat, and VNC protocol support, making it a versatile tool for remote support and accessing remote machines.

Key Features

  • Free and Open Source
  • Integrated File Transfer
  • Built-in Chat Feature

vs GoToAssist

Free and Open Source compared to GoToAssist
TightVNC

TightVNC

Open Source

TightVNC is a free and open-source remote desktop application that enables users to control another computer's screen remotely. It is known for its efficiency, especially on slower network connections, and offers cross-platform support for Windows, Linux, macOS, and other VNC-compatible systems.

Key Features

  • Excellent performance on slow networks.
  • Free and open-source.
  • Cross-platform compatibility.

vs GoToAssist

Excellent performance on slow networks. compared to GoToAssist
mRemoteNG

mRemoteNG

Open Source

mRemoteNG is an open-source, tabbed, multi-protocol remote connections manager. It allows users to manage all their remote connections from a single, easy-to-use interface, supporting protocols like RDP, VNC, SSH, HTTP/S, Telnet, rlogin, and Raw Socket. It provides a centralized platform for managing a diverse range of remote access technologies, enhancing productivity and organization for network administrators, IT professionals, and power users.

Key Features

  • Manages multiple protocols (RDP, SSH, VNC, etc.) in one application.
  • Effective tabbed interface for managing concurrent connections.
  • Organized connection tree for easy navigation.

vs GoToAssist

Manages multiple protocols (RDP, SSH, VNC, etc.) in one application. compared to GoToAssist
RealVNC

RealVNC

Free Personal

RealVNC offers secure and reliable remote access and control solutions across various platforms. It allows users to connect to and manage computers from anywhere, providing essential functionality for IT support, remote work, and personal access.

Key Features

  • Strong cross-platform compatibility
  • Robust security features (with paid versions)
  • Reliable performance

vs GoToAssist

Strong cross-platform compatibility compared to GoToAssist
SupportBee

SupportBee

Commercial

SupportBee is an email ticketing system designed to streamline customer support for teams. It centralizes support emails, enables team collaboration, and offers features like knowledge base management and reporting to improve efficiency.

Key Features

  • Clean and intuitive user interface
  • Excellent team collaboration features
  • Easy to set up and start using

vs GoToAssist

Clean and intuitive user interface compared to GoToAssist
Zoho Assist

Zoho Assist

Commercial

Zoho Assist is a robust cloud-based remote support software designed for businesses of all sizes. It enables IT professionals and customer support agents to quickly and securely connect to and troubleshoot remote computers, servers, and mobile devices, providing efficient remote assistance.

Key Features

  • Strong cross-platform support for various operating systems and devices.
  • Effective and easy-to-use unattended access feature.
  • Comprehensive security features including encryption and access control.

vs GoToAssist

Strong cross-platform support for various operating systems and devices. compared to GoToAssist
AnyDesk

AnyDesk

Free Personal

AnyDesk is a leading remote desktop software solution designed for seamless and secure access to computers from anywhere. Prioritizing speed and ease of use, it offers a powerful platform for remote support, collaboration, and unattended access across various operating systems.

Key Features

  • Excellent performance and speed due to DeskRT codec.
  • Low bandwidth usage, performs well on slower networks.
  • Cross-platform compatibility (Windows, macOS, Linux, Android, iOS).

vs GoToAssist

Excellent performance and speed due to DeskRT codec. compared to GoToAssist
AMMYY Admin

AMMYY Admin

Free Personal

Ammyy Admin is a freeware remote desktop application designed for seamless remote access, support, and administration. It's a lightweight solution offering essential features for connecting to and controlling remote computers, facilitating tasks like technical assistance and managing unattended machines.

Key Features

  • Was free to use, making it highly accessible.
  • Lightweight and often did not require installation.
  • Simple and intuitive user interface.

vs GoToAssist

Was free to use, making it highly accessible. compared to GoToAssist
NoMachine

NoMachine

Free Personal

NoMachine is a powerful remote desktop and network computing solution that allows users to access and control computers from anywhere over the network. It provides a secure, high-performance connection for various tasks, including remote support, file access, and media streaming. Suitable for both personal use and enterprise environments.

Key Features

  • Excellent performance, even on lower bandwidth.
  • Comprehensive feature set beyond basic remote access.
  • Broad multi-platform support.

vs GoToAssist

Excellent performance, even on lower bandwidth. compared to GoToAssist
InvGate Service Desk

InvGate Service Desk is a comprehensive IT service management (ITSM) solution designed to streamline IT support operations, improve efficiency, and enhance user satisfaction through features like self-service, knowledge management, and automation.

Key Features

  • Comprehensive ITSM feature set covering key processes.
  • Strong focus on user self-service and knowledge base.
  • Robust reporting and analytics capabilities.

vs GoToAssist

Comprehensive ITSM feature set covering key processes. compared to GoToAssist
eHorus

eHorus

Free Personal

eHorus is a robust cloud-based remote management and control solution designed for IT professionals and businesses. It enables secure, efficient access to remote devices through a simple SaaS platform. Key capabilities include remote desktop, file transfer, shell access, and process management for streamlined IT administration.

Key Features

  • Easy deployment due to agent-based architecture.
  • Cloud-based platform offers accessibility and scalability.
  • Comprehensive set of remote management tools.

vs GoToAssist

Easy deployment due to agent-based architecture. compared to GoToAssist
TeamSupport.com

TeamSupport.com

Commercial

TeamSupport is a comprehensive customer support platform designed specifically for Business-to-Business (B2B) companies. It enhances customer service operations, streamlines internal collaboration, and provides deep insights into customer health and ticket resolution, ultimately aiming to reduce support costs while improving customer satisfaction.

Key Features

  • Specifically designed for B2B support complexities.
  • Strong focus on product and asset tracking.
  • Excellent features for internal team collaboration.

vs GoToAssist

Specifically designed for B2B support complexities. compared to GoToAssist
Zent.IO

Zent.IO

Commercial

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Key Features

  • Unified omnichannel inbox improves agent efficiency.
  • Robust ticketing system for organized issue resolution.
  • Integrated knowledge base aids agents and customer self-service.

vs GoToAssist

Unified omnichannel inbox improves agent efficiency. compared to GoToAssist
Bomgar

Bomgar

Commercial

Bomgar is a robust remote support solution designed for enterprises, offering secure and reliable remote access to systems regardless of location. It enables IT technicians to quickly diagnose and resolve technical issues on end-user devices and servers, significantly improving support efficiency and reducing downtime. Integrating advanced security features, Bomgar ensures compliance and protects sensitive data during remote sessions.

Key Features

  • Exceptional security features and compliance capabilities.
  • Robust and scalable architecture suitable for large enterprises.
  • Comprehensive features for efficient remote technical support.

vs GoToAssist

Exceptional security features and compliance capabilities. compared to GoToAssist
Remote Utilities

Remote Utilities

Freemium

Remote Utilities is a powerful, secure, and reliable remote desktop software solution for Windows, designed to facilitate remote support, system administration, and remote work capabilities for businesses of all sizes. It offers a comprehensive suite of tools for seamless connection and management of remote computers.

Key Features

  • Comprehensive feature set for remote administration.
  • Excellent performance for remote connections.
  • Strong security features including two-factor authentication.

vs GoToAssist

Comprehensive feature set for remote administration. compared to GoToAssist
Desk.com

Desk.com

Commercial

Desk.com is a robust online customer support and help desk solution designed for small businesses and rapidly expanding companies. It centralizes customer interactions, streamlines support workflows, and provides tools for efficient issue resolution and customer engagement.

Key Features

  • Centralized management of customer interactions from multiple channels.
  • Robust ticketing system for efficient issue resolution.
  • Comprehensive self-service options with knowledge base and forums.

vs GoToAssist

Centralized management of customer interactions from multiple channels. compared to GoToAssist
Web Help Desk

Web Help Desk

Commercial

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.

Key Features

  • Integrated IT asset management with ticketing
  • Affordable pricing for SMBs
  • Robust ticketing system with automation

vs GoToAssist

Integrated IT asset management with ticketing compared to GoToAssist
VisionProject

VisionProject

Free Personal

VisionProject is a comprehensive project management platform designed to streamline workflows, enhance team collaboration, and provide robust tools for managing projects of varying complexity. It caters to businesses looking for an all-in-one solution for task management, resource allocation, client communication, and issue tracking.

Key Features

  • Comprehensive feature set covering various aspects of project and business management.
  • Supports both agile and traditional project management methodologies.
  • Integrated customer support and feedback management.

vs GoToAssist

Comprehensive feature set covering various aspects of project and business management. compared to GoToAssist
ScreenConnect

ScreenConnect

Commercial

ConnectWise Control, formerly ScreenConnect, is a robust self-hosted remote support and access solution designed for businesses of all sizes. It provides secure, fast, and flexible remote control capabilities, enabling IT professionals to troubleshoot issues, perform maintenance, and manage systems remotely.

Key Features

  • Self-hosted deployment offers extensive control and customization.
  • Fast and responsive remote connections minimize latency.
  • Robust security features, including encryption and access control.

vs GoToAssist

Self-hosted deployment offers extensive control and customization. compared to GoToAssist
Enchant

Enchant

Commercial

Enchant is a customer support software designed to streamline communication and manage customer interactions efficiently. It offers a unified inbox, automation features, knowledge base, and reporting to empower support teams and enhance customer satisfaction. Built as a Software as a Service, it provides scalability and accessibility for businesses of all sizes.

Key Features

  • Centralized unified inbox for all customer communications.
  • Features like Knowledge Base can reduce support volume.
  • Automation capabilities improve efficiency and response times.

vs GoToAssist

Centralized unified inbox for all customer communications. compared to GoToAssist
Aeroadmin

Aeroadmin

Free

AeroAdmin is a lightweight and user-friendly remote desktop software designed for fast and secure remote access and control. It requires zero configuration and no installation, making it ideal for quick support sessions and remote work.

Key Features

  • Extremely easy to use and intuitive interface.
  • No installation required, runs directly from executable.
  • Zero configuration needed for most connections.

vs GoToAssist

Extremely easy to use and intuitive interface. compared to GoToAssist
Deskero

Deskero

Commercial

Deskero is a comprehensive helpdesk and customer support software designed to streamline communication, manage tickets, and build a strong relationship with your customers across various channels, including social media.

Key Features

  • Strong social media integration for comprehensive support
  • Includes essential features like knowledge base and forums for self-service
  • Offers good customization options to fit specific business needs

vs GoToAssist

Strong social media integration for comprehensive support compared to GoToAssist
Kayako

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Key Features

  • Unified inbox consolidates communication channels.
  • Robust ticketing system with extensive customization.
  • Integrated live chat for real-time support.

vs GoToAssist

Unified inbox consolidates communication channels. compared to GoToAssist
RemoteToPC

RemoteToPC

Commercial

RemoteToPC is a comprehensive remote support and IT management solution designed for businesses of all sizes. It provides secure remote access to computers, enabling IT professionals to offer assistance, perform maintenance, and manage systems from anywhere. With features like unattended access, remote monitoring, and integrated tools, it streamlines remote IT operations.

Key Features

  • Cost-effective compared to many competitors.
  • Includes unattended access for simplified maintenance.
  • Integrated file sharing is convenient.

vs GoToAssist

Cost-effective compared to many competitors. compared to GoToAssist
HappyFox

HappyFox

Commercial

HappyFox is a robust cloud-based help desk and customer support software designed to streamline customer interactions and improve service efficiency through a unified ticketing system.

Key Features

  • Centralized ticketing system for multiple channels.
  • Comprehensive knowledge base feature for self-service.
  • Useful asset and task management capabilities.

vs GoToAssist

Centralized ticketing system for multiple channels. compared to GoToAssist
dualmon

dualmon

Freemium

Dualmon is a robust and free remote desktop and remote support software designed for a wide range of users, from individual tech support to large enterprises. It provides secure and efficient remote access, screen sharing, file transfers, and various administrative tools for managing remote computers and servers.

Key Features

  • Completely free to use with no subscriptions or hidden costs.
  • Offers a good range of essential remote desktop and support features.
  • Lightweight and performs well without excessive system resource consumption.

vs GoToAssist

Completely free to use with no subscriptions or hidden costs. compared to GoToAssist
iTeleport VNC

iTeleport VNC

Commercial

iTeleport VNC is a versatile remote desktop access solution enabling users to connect to and control computers from anywhere. It acts as both a VNC client and server, offering features for file sharing, monitoring, and unattended access across multiple platforms.

Key Features

  • Comprehensive feature set including file transfer and chat
  • Supports multi-monitor remote systems
  • Reliable connectivity based on VNC protocol

vs GoToAssist

Comprehensive feature set including file transfer and chat compared to GoToAssist
imPcRemote

imPcRemote

Freemium

imPcRemote is a versatile remote support application designed for instant, secure, and efficient connections to remote computers. Ideal for IT professionals and businesses, it facilitates remote access, administration, and file sharing across various platforms with robust security and ease of use.

Key Features

  • Easy to use interface and quick setup process.
  • Effective firewall traversal simplifies connections.
  • Lightweight and portable client application.

vs GoToAssist

Easy to use interface and quick setup process. compared to GoToAssist
ISL AlwaysOn

ISL AlwaysOn

Commercial

ISL AlwaysOn provides a robust and secure platform for unattended remote access to Windows, macOS, and Linux computers. Ideal for system administrators and IT professionals, it enables seamless management, maintenance, and support of remote devices without requiring an end-user present at the client machine.

Key Features

  • Highly reliable for unattended remote access.
  • Supports Windows, macOS, and Linux.
  • Secure connections with strong encryption.

vs GoToAssist

Highly reliable for unattended remote access. compared to GoToAssist
Tender Support

Tender Support

Commercial

Tender Support provides a comprehensive cloud-based platform for managing customer interactions, encompassing helpdesk ticketing, forums, knowledge base, and customer feedback tools to streamline support operations.

Key Features

  • Integrated helpdesk, forums, and knowledge base in one platform.
  • Strong emphasis on customer self-service reduces support volume.
  • Centralized ticketing system streamlines inquiry management.

vs GoToAssist

Integrated helpdesk, forums, and knowledge base in one platform. compared to GoToAssist
Helprace

Helprace

Commercial

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.

Key Features

  • Integrated ticketing, knowledge base, forums, and feedback tools in one platform.
  • Strong focus on self-service and community support reduces ticket volume.
  • Provides tools for gathering valuable customer feedback.

vs GoToAssist

Integrated ticketing, knowledge base, forums, and feedback tools in one platform. compared to GoToAssist

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