Top Alternatives to GoToAssist

TeamViewer is a premier remote access, support, and online collaboration software. It provides secure connections to computers and mobile devices from anywhere in the world, enabling IT professionals and individuals to provide remote support, access files, attend online meetings, and collaborate effectively across distances.

LogMeIn provides secure and reliable remote access, management, and support solutions for individuals and businesses. Known for its robust feature set, it enables users to connect to and control computers remotely, transfer files, and provide technical assistance from anywhere.

Remote Desktop Connection (RDC) is a built-in Microsoft Windows feature allowing users to connect to another computer running RDC over a network. It provides full control of the remote machine's desktop interface, enabling task execution, application use, and file access as if directly present.

UltraVNC is an open-source remote desktop and administration software designed for Microsoft Windows. It allows users to remotely access and control another computer, with features like file transfer, integrated chat, and VNC protocol support, making it a versatile tool for remote support and accessing remote machines.

TightVNC is a free and open-source remote desktop application that enables users to control another computer's screen remotely. It is known for its efficiency, especially on slower network connections, and offers cross-platform support for Windows, Linux, macOS, and other VNC-compatible systems.

mRemoteNG is an open-source, tabbed, multi-protocol remote connections manager. It allows users to manage all their remote connections from a single, easy-to-use interface, supporting protocols like RDP, VNC, SSH, HTTP/S, Telnet, rlogin, and Raw Socket. It provides a centralized platform for managing a diverse range of remote access technologies, enhancing productivity and organization for network administrators, IT professionals, and power users.

RealVNC offers secure and reliable remote access and control solutions across various platforms. It allows users to connect to and manage computers from anywhere, providing essential functionality for IT support, remote work, and personal access.

SupportBee is an email ticketing system designed to streamline customer support for teams. It centralizes support emails, enables team collaboration, and offers features like knowledge base management and reporting to improve efficiency.

Zoho Assist is a robust cloud-based remote support software designed for businesses of all sizes. It enables IT professionals and customer support agents to quickly and securely connect to and troubleshoot remote computers, servers, and mobile devices, providing efficient remote assistance.

AnyDesk is a leading remote desktop software solution designed for seamless and secure access to computers from anywhere. Prioritizing speed and ease of use, it offers a powerful platform for remote support, collaboration, and unattended access across various operating systems.

Ammyy Admin is a freeware remote desktop application designed for seamless remote access, support, and administration. It's a lightweight solution offering essential features for connecting to and controlling remote computers, facilitating tasks like technical assistance and managing unattended machines.

NoMachine is a powerful remote desktop and network computing solution that allows users to access and control computers from anywhere over the network. It provides a secure, high-performance connection for various tasks, including remote support, file access, and media streaming. Suitable for both personal use and enterprise environments.

InvGate Service Desk is a comprehensive IT service management (ITSM) solution designed to streamline IT support operations, improve efficiency, and enhance user satisfaction through features like self-service, knowledge management, and automation.

eHorus is a robust cloud-based remote management and control solution designed for IT professionals and businesses. It enables secure, efficient access to remote devices through a simple SaaS platform. Key capabilities include remote desktop, file transfer, shell access, and process management for streamlined IT administration.

TeamSupport is a comprehensive customer support platform designed specifically for Business-to-Business (B2B) companies. It enhances customer service operations, streamlines internal collaboration, and provides deep insights into customer health and ticket resolution, ultimately aiming to reduce support costs while improving customer satisfaction.

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Bomgar is a robust remote support solution designed for enterprises, offering secure and reliable remote access to systems regardless of location. It enables IT technicians to quickly diagnose and resolve technical issues on end-user devices and servers, significantly improving support efficiency and reducing downtime. Integrating advanced security features, Bomgar ensures compliance and protects sensitive data during remote sessions.

Remote Utilities is a powerful, secure, and reliable remote desktop software solution for Windows, designed to facilitate remote support, system administration, and remote work capabilities for businesses of all sizes. It offers a comprehensive suite of tools for seamless connection and management of remote computers.

Desk.com is a robust online customer support and help desk solution designed for small businesses and rapidly expanding companies. It centralizes customer interactions, streamlines support workflows, and provides tools for efficient issue resolution and customer engagement.

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.

VisionProject is a comprehensive project management platform designed to streamline workflows, enhance team collaboration, and provide robust tools for managing projects of varying complexity. It caters to businesses looking for an all-in-one solution for task management, resource allocation, client communication, and issue tracking.

Enchant is a customer support software designed to streamline communication and manage customer interactions efficiently. It offers a unified inbox, automation features, knowledge base, and reporting to empower support teams and enhance customer satisfaction. Built as a Software as a Service, it provides scalability and accessibility for businesses of all sizes.

ConnectWise Control, formerly ScreenConnect, is a robust self-hosted remote support and access solution designed for businesses of all sizes. It provides secure, fast, and flexible remote control capabilities, enabling IT professionals to troubleshoot issues, perform maintenance, and manage systems remotely.

AeroAdmin is a lightweight and user-friendly remote desktop software designed for fast and secure remote access and control. It requires zero configuration and no installation, making it ideal for quick support sessions and remote work.

Deskero is a comprehensive helpdesk and customer support software designed to streamline communication, manage tickets, and build a strong relationship with your customers across various channels, including social media.

RemoteToPC is a comprehensive remote support and IT management solution designed for businesses of all sizes. It provides secure remote access to computers, enabling IT professionals to offer assistance, perform maintenance, and manage systems from anywhere. With features like unattended access, remote monitoring, and integrated tools, it streamlines remote IT operations.

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

HappyFox is a robust cloud-based help desk and customer support software designed to streamline customer interactions and improve service efficiency through a unified ticketing system.

Dualmon is a robust and free remote desktop and remote support software designed for a wide range of users, from individual tech support to large enterprises. It provides secure and efficient remote access, screen sharing, file transfers, and various administrative tools for managing remote computers and servers.

iTeleport VNC is a versatile remote desktop access solution enabling users to connect to and control computers from anywhere. It acts as both a VNC client and server, offering features for file sharing, monitoring, and unattended access across multiple platforms.

Tender Support provides a comprehensive cloud-based platform for managing customer interactions, encompassing helpdesk ticketing, forums, knowledge base, and customer feedback tools to streamline support operations.

ISL AlwaysOn provides a robust and secure platform for unattended remote access to Windows, macOS, and Linux computers. Ideal for system administrators and IT professionals, it enables seamless management, maintenance, and support of remote devices without requiring an end-user present at the client machine.

imPcRemote is a versatile remote support application designed for instant, secure, and efficient connections to remote computers. Ideal for IT professionals and businesses, it facilitates remote access, administration, and file sharing across various platforms with robust security and ease of use.

Helprace is a comprehensive customer service and support software suite designed to streamline support operations, manage customer inquiries across multiple channels, and build a collaborative customer community. It integrates a robust ticketing system with a knowledge base, community forums, and feedback tools.