Helprace vs osTicket : Which is Better?

Helprace icon

Helprace

Helprace is a customer service software suite linking a ticket system with help desk software. Developed by Helprace

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Linux Online Android

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osTicket icon

osTicket

Open source support ticket system simple, free, lightweight, open source, and easy to setup and use. Developed by osTicket

License: Open Source

Apps available for Windows Linux Online MySQL Community Edition Self-Hosted

Helprace VS osTicket Feature comparision

Feature Helprace osTicket
Multiple languages
Customer service
Customer support
Portable
Wordpress integration
Workflow Automation
Dockerized
Helpdesk ticketing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Shared inbox
Comment section
Email tracking
Email notifications
Forums
Knowledge base
Software as a Service
Suggestion voting
German
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
Customer Chat
Task Management
Auto responder
Incident management
Inventory management
REST API
Wiki
Bug reporting
Release Management
Configurable
*community curated information: This table may not have the most accurate information. Please suggest changes

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