SupportBee
Commercial
SupportBee's email ticketing system helps your team collaborate on customer support emails.
Freshdesk
Commercial
Freshdesk is a cloud-based customer support software & helpdesk ticketing system that assists customers over email, phone and social channels.
InvGate Service Desk
Commercial
InvGate Service Desk helps companies to provide better IT support, improving operations and efficiency with self-service, knowledge, and automation.
OTRS Business Solution™
Open Source
OTRS Business Solution is a first-class help desk software packed with exclusive features and excellent support.
TeamSupport.com
Commercial
TeamSupport specializes in customer support software for B2B. Improve your company's customer service while reducing costs.
Trakdesk
Commercial
Trakdesk is a fully customizable customer support platform with all the bells and whistles you would need to provide exceptional customer support.
Help Scout
Commercial
Help Scout is an email-based customer support platform, knowledge base tool, and an embeddable search/contact widget for customer service professionals.
VisionProject
Free Personal
VisionProject is a Project Management Software that enables you to manage projects in an efficient way, saving you time and money.
DeskPRO
Commercial
DeskPRO is a helpdesk software platform for service and support.
Kayako
Commercial
Kayako is a customer service software.
GLPI
Open Source
GLPI (Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution.
Helprace
Commercial
Helprace is a customer service software suite linking a ticket system with help desk software.
UseResponse
Commercial
UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform.
Zendesk
Commercial
Zendesk is a customer service software platform.
Bugzilla
Open Source
Bugzilla is a web-based general-purpose bugtracker and testing tool.
Jitbit Helpdesk
Commercial
Jitbit Helpdesk is a web-based help desk software it tracks support tickets, fully integrates with mailbox.
Zent.IO
Commercial
Zent.IO is a cloud omnichannel contact center software.
Desk.com
Commercial
Desk.com is an online customer service software and support ticket help desk application for small business and fast-growing companies.
Web Help Desk
Commercial
Web Help Desk is a powerful and affordable ticketing and IT asset management software solution.
Enchant
Commercial
Enchant is a customer support software.
Deskero
Commercial
Deskero is a simple, flexible and social-aware helpdesk software and support ticket system.
HappyFox
Commercial
HappyFox is an Online help desk software and a web based support ticket system.
Request Tracker
Open Source
Request Tracker is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users.
Compare osTicket with alternatives
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Compare Request Tracker and osTicket and decide which is most suitable for you.