idea.informer vs UseResponse : Which is Better?

idea.informer

Idea Informer is a feedback management tool. It's a platform for putting together your visitors' ideas and recommendations on your project. Developed by Informer Technologies, Inc

License: Free

Categories: Business & Commerce Social & Communications

Apps available for Online

UseResponse

UseResponse is an all-in-one social CRM, help center, communication platform, customer service tool and customer support platform. Developed by UseResponse Inc.

License: Commercial

Categories: Business & Commerce Social & Communications

Apps available for Online Self-Hosted

idea.informer VS UseResponse Feature comparision

Feature	idea.informer	UseResponse
Customer Feedback
Forums
Customizable
Helpdesk ticketing
Kanban boards
Kanban Chart
Suggestion voting
Customer support
German
Single Sign-On
Share Roadmaps
Slack integration
Anonymous Commenting
CrowdSourced
Email deliverability
Apps with Google Analytics Integration
UI customization
Knowledge Management
Advanced targeting
Behavioural targeting
Skip Logic
Category filters
Crowdfunding
Forms
Voting
Multiple languages
Canned responses
Chat
Community based
Customer service
Flexible customizations
Knowledge base
Knowledge Base structuring
Live Chat
Modern live chat
Multibrand
Pricing per agent
Private Community
Product Roadmap Management
Skype integration
Task assignments
Task Management
Dockerized
Ad-free
Ads monitoring
Automatic customer engagement
Software as a Service
Email automation
Encrypted chat
Email notifications
Email tracking
Auto responder