Get Satisfaction vs idea.informer : Which is Better?
Get Satisfaction
Get Satisfaction is a customer community software platform for technical support. Developed by GetSatisfaction
License: Commercial
VS
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Get Satisfaction VS idea.informer
Idea.informer is focused on customizable feedback forms and analytics, making it suitable for businesses seeking detailed insights. In contrast, Get Satisfaction emphasizes community engagement and gamification, which is ideal for fostering user interaction and idea ranking.
Get Satisfaction
Pros:
- Community engagement features
- Gamification options for users
- Robust idea ranking system
- Easy to set up and manage
- Integration with social media platforms
Cons:
- Less focus on individual feedback
- Can become cluttered with too many ideas
- Limited customization options compared to competitors
idea.informer
Pros:
- User-friendly interface
- Customizable feedback forms
- Integration with multiple platforms
- Real-time updates and notifications
- Analytics and reporting features
Cons:
- Limited third-party integrations
- Some features may require technical knowledge
- Pricing can be high for advanced features
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