JIRA vs Request Tracker : Which is Better?

JIRA icon

JIRA

Jira is a proprietary issue tracking product, developed by Atlassian. Developed by Atlassian

License: Commercial

Apps available for Online Self-Hosted

VS
VS
Request Tracker icon

Request Tracker

Request Tracker is a ticket-tracking system written in Perl used to coordinate tasks and manage requests among a community of users. Developed by Best Practical Solutions LLC

License: Open Source

Apps available for Linux Online Perl

JIRA VS Request Tracker Feature comparision

Feature JIRA Request Tracker
Bug reporting
Customizable
Dependency Tracking
Kanban boards
Members Statistics
Multi-project management
Project Organization
SAAS Metrics
Task tracking
Workflow
Workflow Automation
Gantt-charts
Team Collaboration
Custom templates
Built-in File Manager
Employee Time Tracking
Extensible by Plugins/Extensions
Unlimited private repos
Continuous builds
Continuous Deployment
Continuous Integration
Checklists
Content Filtering
Real time collaboration
Recurring tasks
gmail.
Support for Kanban Boards
Double Donut Chart
Self-hosted in intranet or private cloud
To do lists
Subtasks
Hierarchical structure
Activity history
Helpdesk ticketing
Included wiki
SCM Integration
Content Templates
File sharing
Apps that Sync with Google Calendar
Customer service
Customer support
Customizable triggers
Incident management
Task assignments
Task time tracking
Dockerized
Fast motion
Integrated Chat
Multiple languages
Reporting
Supports existing workloads
Email tracking
Auto responder
Email notifications
Task Management
Release Management
*community curated information: This table may not have the most accurate information. Please suggest changes

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