Top Alternatives to Request Tracker

Redmine is a robust and flexible open-source project management web application designed to help teams manage projects, track issues, and collaborate effectively. It offers a wide range of features, including multi-project support, Gantt charts, time tracking, and extensive customization options through plugins and themes.

TeamClerk is a comprehensive project and task management software designed for teams of all sizes. It facilitates seamless collaboration, task organization, and project tracking through intuitive features like Kanban boards, Gantt charts, and real-time updates. Manage your projects efficiently and enhance team productivity with TeamClerk.

Jira, developed by Atlassian, is a leading issue and project tracking software primarily used by software development teams. It offers flexible workflows, powerful reporting, and seamless integration with other development tools, making it ideal for agile methodologies like Scrum and Kanban.

Trac is a mature open-source, web-based project management and bug tracking system. It integrates closely with version control systems and provides a wiki for documentation, making it a comprehensive tool for software development teams.

Yodiz is a comprehensive agile project management suite offering robust tools for Scrum and Kanban methodologies. It provides visual boards for all key agile artifacts like Sprints, Releases, Backlog, Epics, and Issue tracking, making it easy for teams to visualize and manage their workflow effectively.

Mantis Bug Tracker is a free and open-source, web-based issue tracking system designed primarily for software defect tracking. It offers a straightforward interface and a range of features suitable for managing projects and tracking the lifecycle of bugs and issues.

Ora is a comprehensive, real-time project management platform designed for teams of all sizes. It offers a flexible and intuitive interface, enabling teams to manage tasks, track time, collaborate effectively, and streamline workflows within a single workspace. From agile methodologies to traditional project planning, Ora provides the tools necessary to enhance productivity and achieve project goals.

osTicket is a widely-used, open-source support ticket system designed to streamline customer service and incident management. It offers a simple, free, and lightweight platform with key features like email integration, customizable forms, and a knowledge base.

Bugzilla is a robust, web-based bug tracking system designed to help individuals and organizations manage project development.

OTRS Business Solution™ is a leading enterprise-grade help desk and customer service management software designed to streamline support operations, improve agent productivity, and elevate customer satisfaction through a comprehensive suite of features and robust automation capabilities.

Jitbit Helpdesk is a powerful and flexible web-based helpdesk software designed for IT and customer support teams. It offers robust ticketing, a comprehensive knowledge base, and seamless email integration to streamline support operations and improve efficiency.

FogBugz is a comprehensive web-based project management system designed to streamline development workflows. It integrates bug and issue tracking, project organization, team collaboration, and customer support features into a single platform, making it ideal for software development teams of all sizes.

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Marker is a powerful visual bug reporting and feedback tool designed for development teams, designers, testers, and clients. It simplifies collecting, annotating, and submitting precise bug reports and visual feedback directly from any website, integrating seamlessly with popular project management and issue tracking systems.

SprintGround is a free task management platform tailored for small software development teams and freelancers. It offers a robust set of tools to streamline project planning, task tracking, and team collaboration.