Mattermost vs HipChat : Which is Better?

Mattermost icon

Mattermost

Mattermost is an open source, private cloud Slack-alternative, Workplace messaging for web, PCs and phones. MIT-licensed. Developed by SpinPunch, Inc.

License: Open Source

Apps available for Mac OS X Windows Linux Android iPhone

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HipChat icon

HipChat

HipChat is a web service for internal private online chat and instant messaging. Developed by Atlassian

License: Freemium

Apps available for Mac OS X Windows Linux Online Android

Mattermost VS HipChat

Mattermost is an open-source collaboration tool that offers self-hosting and strong security features, making it suitable for organizations with specific compliance needs. In contrast, HipChat, which has been discontinued, was known for its user-friendly interface and seamless integration with Atlassian products.

Mattermost

Pros:

  • Open-source and highly customizable
  • Supports self-hosting for better data control
  • Integrates with various tools and platforms
  • Rich features for team collaboration
  • Strong focus on security and compliance

Cons:

  • Steeper learning curve for non-technical users
  • Can require more resources for self-hosting
  • Limited mobile app functionality compared to competitors

HipChat

Pros:

  • User-friendly interface
  • Integrates well with other Atlassian products
  • Good video conferencing options
  • Supports bots and automation
  • Offers cloud and on-premise deployment

Cons:

  • Discontinued service as of 2018
  • Limited integration options outside Atlassian ecosystem
  • Fewer customization options compared to competitors

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