Pure Chat vs LiveCall : Which is Better?
Pure Chat
Pure Chat helps you message multiple leads and customers at once–instead of spending hours talking on the phone. Developed by Pure Chat
License: Freemium
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Pure Chat VS LiveCall
Pure Chat is primarily focused on text-based customer support with a strong emphasis on customization and real-time monitoring, making it suitable for businesses that prioritize chat interactions. On the other hand, LiveCall offers robust video calling and screen sharing capabilities, ideal for businesses that require face-to-face interactions and collaborative support.
Pure Chat
Pros:
- User-friendly interface
- Customizable chat widgets
- Real-time visitor monitoring
- Integration with multiple platforms
- Mobile app support
Cons:
- Limited features in the free plan
- No video chat option
- Lack of advanced analytics
LiveCall
Pros:
- Video calling capabilities
- Screen sharing features
- Easy integration with websites
- User-friendly dashboard
- Multi-language support
Cons:
- Higher pricing plans
- Limited customization options
- Occasional connectivity issues
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