LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities. Developed by LiveChat
License: Commercial
Feature | LiveChat | Pure Chat |
---|---|---|
Canned responses | ||
Chat Bot | ||
Integration with CRMs | ||
Custom widgets | ||
Customizable | ||
Email automation | ||
Encrypted chat | ||
Helpdesk ticketing | ||
Knowledge base | ||
Live Chat | ||
Online chat | ||
Chat | ||
Customer service | ||
Customer support | ||
Visitor tracking | ||
Chat history | ||
Real-time analytics | ||
Support for Multiple Users | ||
Integrated Chat | ||
Email marketing automation | ||
Automatic messages | ||
Mailchimp integration | ||
Auto responder | ||
Behavioural targeting | ||
Blogging | ||
UI customization | ||
Customer Feedback | ||
Knowledge Management | ||
User session recording | ||
Visitor recording | ||
Real time collaboration | ||
Shared inbox |