Remote Desktop Connection vs Zoho Assist : Which is Better?
Remote Desktop Connection
Remote Desktop Connection (RDC, also called Remote Desktop, formerly Microsoft Terminal Services Client. Developed by Microsoft Corporation
License: Free
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Remote Desktop Connection VS Zoho Assist
Remote Desktop Connection is a Windows-native tool best suited for users in a Windows environment, offering seamless integration and performance. In contrast, Zoho Assist provides a more versatile solution with cross-platform support and additional features like unattended access, making it ideal for IT support and remote assistance scenarios.
Remote Desktop Connection
Pros:
- Easy to use and set up
- Integrated with Windows OS
- Supports multiple protocols (RDP, RDP over SSL)
- Allows file transfers between devices
- Supports remote printing
- Offers session recording
- Multi-monitor support
- Good performance over local networks
Cons:
- Limited to Windows operating systems
- Requires configuration of firewall and router
- No built-in support for unattended access
Zoho Assist
Pros:
- Cross-platform support (Windows, Mac, Linux, Android, iOS)
- Web-based access (no software installation needed)
- File transfer capabilities
- Session chat feature for communication
- Remote control and support for unattended access
- Custom branding options
- Integration with other Zoho products
- User-friendly interface
Cons:
- Dependent on internet for performance
- Can be expensive for larger teams
- May have latency issues over slow internet connections
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