SugarCRM vs Zoho CRM : Which is Better?

SugarCRM icon

SugarCRM

SugarCRM is a customer relationship management (CRM) system. Developed by SugarCRM Inc.

License: Commercial

Categories: Business & Commerce Development Office & Productivity

Apps available for Mac OS X Windows Linux Online Android

VS
VS
Zoho CRM icon

Zoho CRM

Zoho CRM is an online customer relationship management software for managing your sales, marketing & support in a single system. Developed by Zoho

License: Freemium

Categories: Business & Commerce Office & Productivity

Apps available for Online Microsoft Office Outlook Microsoft Office Suite

SugarCRM VS Zoho CRM

Zoho CRM is known for its user-friendly interface and affordability, making it suitable for small to medium-sized businesses. In contrast, SugarCRM offers extensive customization and scalability, which can benefit larger enterprises but may come with a higher price and more complexity.

SugarCRM

Pros:

  • Highly customizable
  • Strong integration options
  • Advanced sales automation
  • Good customer support
  • Scalable for larger enterprises

Cons:

  • Higher price point for advanced features
  • Complex setup process
  • Steeper learning curve for new users

Zoho CRM

Pros:

  • User-friendly interface
  • Comprehensive customization options
  • Robust automation features
  • Affordable pricing
  • Strong reporting and analytics capabilities

Cons:

  • Limited advanced features in lower tiers
  • Can be overwhelming for beginners
  • Occasional performance issues

Compare SugarCRM

vs
Bitrix24 vs SugarCRM
Compare Bitrix24 and SugarCRM and decide which is most suitable for you.
vs
CiviCRM vs SugarCRM
Compare CiviCRM and SugarCRM and decide which is most suitable for you.
vs
EspoCRM vs SugarCRM
Compare EspoCRM and SugarCRM and decide which is most suitable for you.
vs
Freshsales vs SugarCRM
Compare Freshsales and SugarCRM and decide which is most suitable for you.
vs
HubSpot vs SugarCRM
Compare HubSpot and SugarCRM and decide which is most suitable for you.
vs
insightly vs SugarCRM
Compare insightly and SugarCRM and decide which is most suitable for you.
vs
InStream vs SugarCRM
Compare InStream and SugarCRM and decide which is most suitable for you.
vs
Capsule vs SugarCRM
Compare Capsule and SugarCRM and decide which is most suitable for you.
vs
Marketero vs SugarCRM
Compare Marketero and SugarCRM and decide which is most suitable for you.
vs
Mautic vs SugarCRM
Compare Mautic and SugarCRM and decide which is most suitable for you.
vs
Odoo vs SugarCRM
Compare Odoo and SugarCRM and decide which is most suitable for you.
vs
Salesflare vs SugarCRM
Compare Salesflare and SugarCRM and decide which is most suitable for you.