SurveySparrow vs LimeSurvey : Which is Better?

SurveySparrow icon

SurveySparrow

SurveySparrow is an omnichannel experience management platform focused on customer surveys. Developed by surveysparrow

License: Commercial

Categories: Business & Commerce

Apps available for Web

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LimeSurvey icon

LimeSurvey

LimeSurvey (PHPSurveyor) is a free and open source on-line survey application written in PHP based on a MySQL, SQLite, PostgreSQL or MSSQL database, distributed under the GNU General Public License. Developed by Carsten Schmitz / The LimeSurvey team

License: Open Source

Apps available for Mac OS X Windows Linux Online Self-Hosted

SurveySparrow VS LimeSurvey

SurveySparrow provides a modern interface with excellent integration and payment features, making it ideal for businesses needing a comprehensive survey solution. In contrast, LimeSurvey offers extensive customization and offline capabilities, catering to users with technical expertise who desire more control over their surveys.

SurveySparrow

Pros:

  • User-friendly interface
  • Strong integration capabilities
  • Payment integration
  • Comprehensive reporting
  • Multilingual support
  • Variety of question types
  • Logic and branching features
  • Customizable templates
  • Supports multiple distribution channels
  • Excellent customer support

Cons:

  • Limited offline capabilities
  • Less customizable than LimeSurvey
  • Higher pricing for premium features
  • Dependence on internet connectivity
  • Limited open-source flexibility

LimeSurvey

Pros:

  • Open-source and customizable
  • Offline survey capabilities
  • Wide range of question types
  • Strong community support
  • Flexible deployment options
  • Cost-effective for large surveys
  • Extensive reporting options
  • Multilingual support
  • User management features
  • Advanced logic capabilities

Cons:

  • Steeper learning curve for beginners
  • Requires technical knowledge for customization
  • Limited customer support for free version
  • Less modern interface
  • Can be complex for basic users

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