SurveySparrow vs Responster : Which is Better?

SurveySparrow icon

SurveySparrow

SurveySparrow is an omnichannel experience management platform focused on customer surveys. Developed by surveysparrow

License: Commercial

Categories: Business & Commerce

Apps available for Web

VS
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Responster icon

Responster

Responster gives you the clarity, collaboration, and control you need to power your feedback process - company-wide. Developed by Responster AB

License: Free

Categories: Business & Commerce Online Services

Apps available for Online Android iPhone Android Tablet iPad

SurveySparrow VS Responster

SurveySparrow offers a broader range of advanced features and integrations, making it suitable for larger organizations, while Responster is more budget-friendly and simpler, appealing to smaller businesses or those new to survey tools.

SurveySparrow

Pros:

  • User-friendly interface
  • Multiple survey types (NPS, quizzes, polls)
  • Customizable templates
  • Real-time analytics and reporting
  • Integration with various tools (Zapier, Slack, etc.)

Cons:

  • Can become expensive with advanced features
  • Limited offline capabilities
  • Some users report slow customer support

Responster

Pros:

  • Affordable pricing plans
  • Simple and straightforward to use
  • Good customer support
  • Flexible survey options
  • Data export capabilities

Cons:

  • Limited advanced features
  • Basic reporting options
  • Fewer integrations compared to competitors

Compare SurveySparrow