tawk.to vs Jitbit Live Chat : Which is Better?

tawk.to icon

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. Developed by tawkto

License: Free

Apps available for Mac OS X Windows Linux Online Android

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Jitbit Live Chat icon

Jitbit Live Chat

Jitbit Live Chat is a customer support management platform. Developed by Jitbit Software

License: Commercial

Categories: Business & Commerce

Apps available for Online

tawk.to VS Jitbit Live Chat

Jitbit Live Chat offers a more advanced feature set with robust analytics and automation, making it suitable for larger businesses. In contrast, tawk.to is a cost-effective solution with essential features for small businesses, but lacks some of the advanced capabilities and customization options.

tawk.to

Pros:

  • Completely free to use
  • Multi-language support
  • Easy to set up and use
  • Mobile app available
  • Integrates with various platforms

Cons:

  • Limited customization options
  • Basic reporting features
  • Occasional performance issues

Jitbit Live Chat

Pros:

  • User-friendly interface
  • Robust integration options
  • Customizable chat widgets
  • Advanced reporting and analytics
  • Automated responses with triggers

Cons:

  • Pricing can be high for small businesses
  • Limited support options on lower tiers
  • Complex setup for some features

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