LiveAgent vs tawk.to : Which is Better?

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. Developed by tawkto

License: Free

Categories: Business & Commerce Social & Communications

Apps available for Mac OS X Windows Linux Online Android

LiveAgent VS tawk.to Feature comparision

Feature	LiveAgent	tawk.to
Beat maker
Call recording
Customer service
Customer support
Gamification
Helpdesk ticketing
Integrated Chat
Knowledge base
Live Chat
Modern live chat
Voice Call
Chat history
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Email automation
Encrypted chat
Knowledge Base structuring
Email notifications
Email tracking
Auto responder
Forums
Software as a Service
Chat Bot
Real-time analytics
Support for Multiple Users
Suggestion voting
German
Online chat
Visitor tracking
Email marketing automation
Automatic messages
Shared inbox
Comment section
Chat
Workflow Automation
User session recording
Visitor recording
Agent dashboard
Chat widget
Artificial intelligence
Bots
Mailchimp integration
Behavioural targeting
Blogging