Drift vs tawk.to : Which is Better?

Drift icon

Drift

Drift is a conversation-driven marketing and sales platform. Developed by Drift, Inc.

License: Freemium

Apps available for Online Slack

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tawk.to icon

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. Developed by tawkto

License: Free

Apps available for Mac OS X Windows Linux Online Android

Drift VS tawk.to Feature comparision

Feature Drift tawk.to
Onboarding
Artificial intelligence
Bots
Customer support
Live Chat
SMS Messaging
Chat history
Customer service
Helpdesk ticketing
Email automation
Encrypted chat
Knowledge Base structuring
Email marketing automation
Automatic messages
Integrated Chat
Chat Bot
Real-time analytics
Support for Multiple Users
Knowledge base
Online chat
Chat
Workflow Automation
Agent dashboard
Chat widget
User session recording
Visitor recording
Real time collaboration
Shared inbox
Software as a Service
Visitor tracking
Comment section
Email tracking
Mailchimp integration
Auto responder
Behavioural targeting
Blogging
*community curated information: This table may not have the most accurate information. Please suggest changes

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