tawk.to vs Olark : Which is Better?

tawk.to icon

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. Developed by tawkto

License: Free

Categories: Business & Commerce Social & Communications

Apps available for Mac OS X Windows Linux Online Android

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Olark icon

Olark

Olark is a chat software for web sites. Developed by Olark Live Chat

License: Freemium

Categories: Business & Commerce Network & Admin Social & Communications

Apps available for Online

tawk.to VS Olark

Olark is known for its robust analytics and customizable features, making it suitable for businesses focused on data-driven customer support. In contrast, tawk.to offers a free solution that is accessible to all, with essential features that cater to small businesses and startups.

tawk.to

Pros:

  • Free to use with essential features
  • Customizable chat interface
  • Multi-language support
  • Rich media sharing
  • Web and mobile app availability

Cons:

  • Limited advanced features in the free version
  • Interface can be less intuitive for new users
  • Occasional performance issues reported

Olark

Pros:

  • User-friendly interface
  • Customizable chat widgets
  • Real-time chat analytics
  • Mobile app availability
  • Integrations with various platforms

Cons:

  • Limited free trial
  • Higher pricing compared to competitors
  • No free version available

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