tawk.to vs Userlike Live Chat : Which is Better?

tawk.to icon

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page. Developed by tawkto

License: Free

Categories: Business & Commerce Social & Communications

Apps available for Mac OS X Windows Linux Online Android

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Userlike Live Chat icon

Userlike Live Chat

Userlike offers a professional and lightweight live chat software for websites. Developed by Userlike UG

License: Freemium

Categories: Business & Commerce

Apps available for Online

tawk.to VS Userlike Live Chat

Tawk.to offers a completely free live chat solution with essential features suitable for small businesses, while Userlike Live Chat provides a more comprehensive, multi-channel support system with advanced analytics, making it ideal for larger businesses or those needing detailed insights.

tawk.to

Pros:

  • Easy to use and set up
  • Free tier available
  • Mobile app for on-the-go support
  • Integrates with various third-party apps
  • Customizable chat widget

Cons:

  • Limited features in the free version
  • Can be overwhelming for new users
  • Occasional lag during peak hours

Userlike Live Chat

Pros:

  • Multi-channel messaging support
  • Highly customizable chat widget
  • Advanced analytics and reporting
  • Team collaboration features
  • Integration with CRM systems

Cons:

  • Higher pricing compared to competitors
  • No free tier available
  • Complex setup for advanced features

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