Zent.IO vs LiveAgent : Which is Better?

Zent.IO

Zent.IO is a cloud omnichannel contact center software. Developed by Zent.IO

License: Commercial

Categories: Business & Commerce Office & Productivity Social & Communications

Apps available for Online

LiveAgent

LiveAgent is an online multi-channel customer support software with help desk software, ticketing functionality, automation, live support and live chat, and web analytics capabilities. Developed by QualityUnit

License: Commercial

Categories: Business & Commerce

Apps available for Online Android iPhone Android Tablet iPad

Zent.IO VS LiveAgent Feature comparision

Feature	Zent.IO	LiveAgent
Call recording
Collaborative
Customer Chat
Beat maker
Customer service
Customer support
Gamification
Helpdesk ticketing
Integrated Chat
Knowledge base
Live Chat
Modern live chat
Voice Call
Chat history
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Customizable
Kanban boards
Kanban Chart
Email automation
Encrypted chat
Knowledge Base structuring
Email notifications
Email tracking
Auto responder
Forums
Software as a Service
Chat Bot
Real-time analytics
Support for Multiple Users
Suggestion voting
German