Top Alternatives to LiveAgent

UseResponse is a comprehensive customer service software and online community platform offering a suite of tools including helpdesk ticketing, live chat, knowledge base, and feedback forums. It's designed to empower businesses to manage customer interactions effectively, build self-service options, gather valuable feedback, and cultivate an active community for enhanced customer satisfaction and product development.

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

UserVoice is a customer feedback and engagement platform designed to help businesses understand what their users need and prioritize product development based on data-driven insights. It brings together various tools such as idea management, customer support, and knowledge bases to create a unified system for customer-centric product growth.

Userlike Live Chat is a professional and lightweight live chat software designed to enhance customer communication and support directly on your website and through popular messaging channels.

Get Satisfaction is a customer community platform designed to enhance technical support, foster peer-to-peer assistance, and gather valuable customer feedback through forums, knowledge bases, and feedback tools.

Lime Talk is a robust live chat solution designed to connect businesses with their website visitors in real-time, providing instant support, answering questions, and boosting engagement to increase conversions and customer satisfaction.

UserEcho is a comprehensive customer service platform providing integrated tools for feedback management, knowledge bases, live chat, and helpdesk ticketing to improve customer satisfaction and team efficiency.

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Zendesk is a leading cloud-based customer service and support platform designed to help businesses build better customer relationships. It offers a suite of tools including ticketing, live chat, knowledge base, and community forums to streamline support operations and improve customer satisfaction.

InvGate Service Desk is a comprehensive IT service management (ITSM) solution designed to streamline IT support operations, improve efficiency, and enhance user satisfaction through features like self-service, knowledge management, and automation.

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

OTRS Business Solution™ is a leading enterprise-grade help desk and customer service management software designed to streamline support operations, improve agent productivity, and elevate customer satisfaction through a comprehensive suite of features and robust automation capabilities.

Jitbit Helpdesk is a powerful and flexible web-based helpdesk software designed for IT and customer support teams. It offers robust ticketing, a comprehensive knowledge base, and seamless email integration to streamline support operations and improve efficiency.

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Mibew Messenger is an open-source live support tool for websites, enabling real-time chat between visitors and support operators directly through a browser interface. It is built using PHP and MySQL.

Desk.com is a robust online customer support and help desk solution designed for small businesses and rapidly expanding companies. It centralizes customer interactions, streamlines support workflows, and provides tools for efficient issue resolution and customer engagement.

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

LiveCall is an innovative click-to-call and live chat solution designed to instantly connect website visitors with your sales or support team, facilitating real-time conversations directly from your website. It aims to significantly boost lead generation and conversion rates by eliminating communication barriers and providing immediate assistance.

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Drift is a leading conversation cloud platform that transforms website visitors into qualified leads and satisfied customers through real-time conversations, automated bots, and personalized engagement.

HappyFox is a robust cloud-based help desk and customer support software designed to streamline customer interactions and improve service efficiency through a unified ticketing system.

ClickDesk revolutionizes customer support with unified live chat, voice chat, and helpdesk ticketing. Engage visitors in real-time, provide instant assistance, and streamline support operations to boost satisfaction and drive sales through personalized interactions.

Visitlead Live Chat is a comprehensive live chat and customer support software designed to enhance online engagement, provide real-time assistance to website visitors, and streamline customer service operations through integrated tools like chat, ticketing, and knowledge base management.