Zent.IO vs Smartsupp : Which is Better?

Zent.IO icon

Zent.IO

Zent.IO is a cloud omnichannel contact center software. Developed by Zent.IO

License: Commercial

Apps available for Online

VS
VS
Smartsupp icon

Smartsupp

Smartsupp is a free live chat for your website. Developed by Smartsupp

License: Freemium

Apps available for Mac OS X Windows Online Android iPhone

Zent.IO VS Smartsupp Feature comparision

Feature Zent.IO Smartsupp
Call recording
Collaborative
Customer Chat
Automatic messages
Canned responses
Chat
Chat Bot
Customer Feedback
Customer service
Customer support
Customizable
Facebook integration
Live Chat
Mobile apps
Online chat
Session Recording
Simple installation
Statistics and Reports
User session recording
Visitor recording
Chat history
Helpdesk ticketing
Email automation
Encrypted chat
Knowledge Base structuring
Real-time analytics
Support for Multiple Users
Integrated Chat
Knowledge base
Workflow Automation
Agent dashboard
Chat widget
Artificial intelligence
Bots
Email marketing automation
*community curated information: This table may not have the most accurate information. Please suggest changes

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