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Top Alternatives to Smartsupp

Looking for Smartsupp alternatives? We've curated 19 top alternatives that offer similar functionality. Whether you need options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Userlike Live Chat

Userlike Live Chat is a professional and lightweight live chat software designed to enhance customer communication and support directly on your website and through popular messaging channels.

Key Features

  • Seamless integration with messaging apps like WhatsApp.
  • Unified inbox for managing multiple channels.
  • Customizable chat widget.

vs Smartsupp

Seamless integration with messaging apps like WhatsApp. compared to Smartsupp
Lime Talk

Lime Talk

Commercial

Lime Talk is a robust live chat solution designed to connect businesses with their website visitors in real-time, providing instant support, answering questions, and boosting engagement to increase conversions and customer satisfaction.

Key Features

  • Real-time visitor monitoring provides valuable insights.
  • Easy to implement and integrate into websites.
  • Intuitive agent dashboard for managing chats.

vs Smartsupp

Real-time visitor monitoring provides valuable insights. compared to Smartsupp
tawk.to

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Key Features

  • Completely free with a comprehensive feature set.
  • Easy to integrate with various websites and platforms.
  • Powerful real-time visitor monitoring and analytics.

vs Smartsupp

Completely free with a comprehensive feature set. compared to Smartsupp
Zent.IO

Zent.IO

Commercial

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Key Features

  • Unified omnichannel inbox improves agent efficiency.
  • Robust ticketing system for organized issue resolution.
  • Integrated knowledge base aids agents and customer self-service.

vs Smartsupp

Unified omnichannel inbox improves agent efficiency. compared to Smartsupp
Mibew

Mibew

Open Source

Mibew Messenger is an open-source live support tool for websites, enabling real-time chat between visitors and support operators directly through a browser interface. It is built using PHP and MySQL.

Key Features

  • Open Source and Free
  • Self-Hosted for Data Control
  • Customizable

vs Smartsupp

Open Source and Free compared to Smartsupp
csupport

csupport

Commercial

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Key Features

  • Integrated platform for chat, helpdesk, and knowledge base.
  • Real-time visitor tracking and analytics.
  • AI and automation features for efficiency.

vs Smartsupp

Integrated platform for chat, helpdesk, and knowledge base. compared to Smartsupp
Pure Chat

Pure Chat

Freemium

Pure Chat is a live chat software designed to help businesses connect with website visitors in real-time, answering questions and converting prospective leads into paying customers.

Key Features

  • Easy to set up and use interface.
  • Effective real-time visitor tracking.
  • Useful built-in basic automation with Chat Bots.

vs Smartsupp

Easy to set up and use interface. compared to Smartsupp
Intercom

Intercom

Freemium

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Key Features

  • Unified platform for chat, email, and in-app messaging.
  • Rich user profiles provide valuable context.
  • Effective live chat and knowledge base for support.

vs Smartsupp

Unified platform for chat, email, and in-app messaging. compared to Smartsupp
LiveAgent

LiveAgent

Commercial

LiveAgent is a comprehensive, multi-channel customer support platform designed to streamline communication and enhance customer satisfaction through integrated ticketing, live chat, knowledge base, and call center functionalities.

Key Features

  • True omni-channel support from a single dashboard.
  • Robust built-in call center functionality.
  • Comprehensive ticketing system with automation.

vs Smartsupp

True omni-channel support from a single dashboard. compared to Smartsupp
LiveChat

LiveChat

Commercial

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Key Features

  • Integrated live chat and help desk functionality
  • Comprehensive analytics and reporting features
  • Robust set of productivity tools for agents

vs Smartsupp

Integrated live chat and help desk functionality compared to Smartsupp
Jitbit Live Chat

Jitbit Live Chat

Commercial

Jitbit Live Chat is a comprehensive customer support platform combining live chat with help desk ticketing and a knowledge base. It enables real-time communication, workflow automation, and organized support management for businesses of all sizes.

Key Features

  • Integrated live chat, help desk, and knowledge base.
  • Strong automation and workflow features.
  • Real-time analytics provide valuable insights.

vs Smartsupp

Integrated live chat, help desk, and knowledge base. compared to Smartsupp
Drift

Drift

Freemium

Drift is a leading conversation cloud platform that transforms website visitors into qualified leads and satisfied customers through real-time conversations, automated bots, and personalized engagement.

Key Features

  • Accelerates lead qualification and conversion through instant conversations.
  • Powerful AI and bot capabilities automate interactions and provide 24/7 support.
  • Provides valuable real-time analytics for optimizing conversational strategies.

vs Smartsupp

Accelerates lead qualification and conversion through instant conversations. compared to Smartsupp
Kayako

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Key Features

  • Unified inbox consolidates communication channels.
  • Robust ticketing system with extensive customization.
  • Integrated live chat for real-time support.

vs Smartsupp

Unified inbox consolidates communication channels. compared to Smartsupp
LiveCall

LiveCall

Freemium

LiveCall is an innovative click-to-call and live chat solution designed to instantly connect website visitors with your sales or support team, facilitating real-time conversations directly from your website. It aims to significantly boost lead generation and conversion rates by eliminating communication barriers and providing immediate assistance.

Key Features

  • Facilitates instant communication without phone numbers or downloads.
  • Integrates voice call and live chat for flexible engagement.
  • Designed to improve website lead generation and conversion rates.

vs Smartsupp

Facilitates instant communication without phone numbers or downloads. compared to Smartsupp
ClickDesk

ClickDesk

Commercial

ClickDesk revolutionizes customer support with unified live chat, voice chat, and helpdesk ticketing. Engage visitors in real-time, provide instant assistance, and streamline support operations to boost satisfaction and drive sales through personalized interactions.

Key Features

  • Unified platform for live chat, voice chat, and helpdesk.
  • Real-time communication options enhances customer engagement.
  • Integrated ticketing system streamlines support workflows.

vs Smartsupp

Unified platform for live chat, voice chat, and helpdesk. compared to Smartsupp
Crisp

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Key Features

  • Consolidates multiple communication channels into a single inbox.
  • Includes an integrated knowledge base and ticketing system for end-to-end support.
  • Provides valuable insights through user session recording and traffic monitoring.

vs Smartsupp

Consolidates multiple communication channels into a single inbox. compared to Smartsupp
Visitlead Live Chat

Visitlead Live Chat

Commercial

Visitlead Live Chat is a comprehensive live chat and customer support software designed to enhance online engagement, provide real-time assistance to website visitors, and streamline customer service operations through integrated tools like chat, ticketing, and knowledge base management.

Key Features

  • Integrated live chat and helpdesk ticketing for streamlined support.
  • Real-time visitor monitoring allows for proactive engagement.
  • Knowledge base feature empowers self-service and reduces agent workload.

vs Smartsupp

Integrated live chat and helpdesk ticketing for streamlined support. compared to Smartsupp
Chatango

Chatango

Free

Chatango provides a free, live group chat platform that can be embedded directly onto websites, enabling real-time visitor interaction and community building.

Key Features

  • Completely free to use.
  • Extremely easy to embed on any website.
  • Provides real-time communication.

vs Smartsupp

Completely free to use. compared to Smartsupp
Olark

Olark

Freemium

Olark is a live chat software designed to help businesses connect with website visitors in real-time, improving customer support and driving sales with proactive engagement and insightful analytics.

Key Features

  • Easy to set up and use for both agents and administrators.
  • Intuitive and clean user interface.
  • Provides valuable real-time visitor information to agents.

vs Smartsupp

Easy to set up and use for both agents and administrators. compared to Smartsupp

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