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Top Alternatives to Crisp

Looking for Crisp alternatives? We've curated 16 top alternatives that offer similar functionality. Whether you need options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Freemium

Crisp Alternatives

Below you'll find the best alternatives to Crisp. We've analyzed these options based on features, user ratings, and compatibility to help you find the right solution. Each alternative offers unique advantages that might better suit your specific needs and budget.

Userlike Live Chat

Userlike Live Chat

Freemium Business & Commerce Web Application

Userlike Live Chat is a professional and lightweight live chat software designed to enhance customer communication and support directly on your website and through popular messaging channels.

Unique Features

  • Seamless integration with messaging apps like WhatsApp.
  • Unified inbox for managing multiple channels.
  • Customizable chat widget.

Compared to Crisp

Seamless integration with messaging apps like WhatsApp. compared to Crisp
Pricing structure can vary based on features needed. unlike Crisp
Lime Talk

Lime Talk

Commercial Business & Commerce Web Application

Lime Talk is a robust live chat solution designed to connect businesses with their website visitors in real-time, providing instant support, answering questions, and boosting engagement to increase conversions and customer satisfaction.

Unique Features

  • Real-time visitor monitoring provides valuable insights.
  • Easy to implement and integrate into websites.
  • Intuitive agent dashboard for managing chats.

Compared to Crisp

Real-time visitor monitoring provides valuable insights. compared to Crisp
Lacks advanced helpdesk ticketing features. unlike Crisp
UserEcho

UserEcho

Commercial Business & Commerce Customer Service

UserEcho is a comprehensive customer service platform providing integrated tools for feedback management, knowledge bases, live chat, and helpdesk ticketing to improve customer satisfaction and team efficiency.

Unique Features

  • Integrated feedback, knowledge base, and support in one platform.
  • Strong community feedback and suggestion management features.
  • Reduces support load through effective knowledge base.

Compared to Crisp

Integrated feedback, knowledge base, and support in one platform. compared to Crisp
User interface could be more modern. unlike Crisp
tawk.to

tawk.to

Free Business & Commerce Web Application

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Unique Features

  • Completely free with a comprehensive feature set.
  • Easy to integrate with various websites and platforms.
  • Powerful real-time visitor monitoring and analytics.

Compared to Crisp

Completely free with a comprehensive feature set. compared to Crisp
Advanced features might require paid add-ons or future tiers. unlike Crisp
Smartsupp

Smartsupp

Freemium Business & Commerce Web Application

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Unique Features

  • Comprehensive feature set including live chat, chatbots, and visitor tracking.
  • Intuitive agent dashboard and easy installation process.
  • Valuable session recording feature for understanding user behavior.

Compared to Crisp

Comprehensive feature set including live chat, chatbots, and visitor tracking. compared to Crisp
The depth of advanced features may vary by pricing plan. unlike Crisp
Zent.IO

Zent.IO

Commercial Business & Commerce Web Application

Zent.IO is a robust cloud-based omnichannel contact center software designed to streamline customer interactions across multiple channels, including voice, chat, email, and ticketing, providing a unified platform for enhanced customer service and team collaboration.

Unique Features

  • Unified omnichannel inbox improves agent efficiency.
  • Robust ticketing system for organized issue resolution.
  • Integrated knowledge base aids agents and customer self-service.

Compared to Crisp

Unified omnichannel inbox improves agent efficiency. compared to Crisp
Specific social media integrations may vary. unlike Crisp
csupport

csupport

Commercial Business & Commerce Web Application

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Unique Features

  • Integrated platform for chat, helpdesk, and knowledge base.
  • Real-time visitor tracking and analytics.
  • AI and automation features for efficiency.

Compared to Crisp

Integrated platform for chat, helpdesk, and knowledge base. compared to Crisp
Specific depth of advanced features like AI may require evaluation. unlike Crisp
Pure Chat

Pure Chat

Freemium Business & Commerce Web Application

Pure Chat is a live chat software designed to help businesses connect with website visitors in real-time, answering questions and converting prospective leads into paying customers.

Unique Features

  • Easy to set up and use interface.
  • Effective real-time visitor tracking.
  • Useful built-in basic automation with Chat Bots.

Compared to Crisp

Easy to set up and use interface. compared to Crisp
Helpdesk ticketing features are basic compared to dedicated platforms. unlike Crisp
Intercom

Intercom

Freemium Business & Commerce Web Application

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Unique Features

  • Unified platform for chat, email, and in-app messaging.
  • Rich user profiles provide valuable context.
  • Effective live chat and knowledge base for support.

Compared to Crisp

Unified platform for chat, email, and in-app messaging. compared to Crisp
Pricing can be a significant investment, especially for growing businesses. unlike Crisp
LiveChat

LiveChat

Commercial Business & Commerce Web Application

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Unique Features

  • Integrated live chat and help desk functionality
  • Comprehensive analytics and reporting features
  • Robust set of productivity tools for agents

Compared to Crisp

Integrated live chat and help desk functionality compared to Crisp
Can be relatively expensive compared to basic live chat tools unlike Crisp
Drift

Drift

Freemium Business & Commerce Web Application

Drift is a leading conversation cloud platform that transforms website visitors into qualified leads and satisfied customers through real-time conversations, automated bots, and personalized engagement.

Unique Features

  • Accelerates lead qualification and conversion through instant conversations.
  • Powerful AI and bot capabilities automate interactions and provide 24/7 support.
  • Provides valuable real-time analytics for optimizing conversational strategies.

Compared to Crisp

Accelerates lead qualification and conversion through instant conversations. compared to Crisp
Pricing can become expensive for high-traffic websites and extensive feature usage. unlike Crisp
ClickDesk

ClickDesk

Commercial Business & Commerce Web Application

ClickDesk revolutionizes customer support with unified live chat, voice chat, and helpdesk ticketing. Engage visitors in real-time, provide instant assistance, and streamline support operations to boost satisfaction and drive sales through personalized interactions.

Unique Features

  • Unified platform for live chat, voice chat, and helpdesk.
  • Real-time communication options enhances customer engagement.
  • Integrated ticketing system streamlines support workflows.

Compared to Crisp

Unified platform for live chat, voice chat, and helpdesk. compared to Crisp
Feature depth can be limited on lower-tier plans. unlike Crisp
Visitlead Live Chat

Visitlead Live Chat

Commercial Business & Commerce Web Application

Visitlead Live Chat is a comprehensive live chat and customer support software designed to enhance online engagement, provide real-time assistance to website visitors, and streamline customer service operations through integrated tools like chat, ticketing, and knowledge base management.

Unique Features

  • Integrated live chat and helpdesk ticketing for streamlined support.
  • Real-time visitor monitoring allows for proactive engagement.
  • Knowledge base feature empowers self-service and reduces agent workload.

Compared to Crisp

Integrated live chat and helpdesk ticketing for streamlined support. compared to Crisp
The scope of integrations with third-party applications is not explicitly detailed. unlike Crisp
Statvoo Analytics

Statvoo Analytics

Freemium Network & Admin Web Application

Statvoo Analytics offers crucial, real-time website and visitor analytics with a strong emphasis on user privacy. Gain deep insights into your web traffic, visitor behavior, and website performance without sacrificing data security or relying on complex integrations.

Unique Features

  • Strong emphasis on real-time analytics.
  • Privacy-focused approach to data collection.
  • Intuitive interface for easy navigation.

Compared to Crisp

Strong emphasis on real-time analytics. compared to Crisp
May lack advanced features found in enterprise-level analytics platforms. unlike Crisp
Chatango

Chatango

Free Website Live Chat Website Live Chat

Chatango provides a free, live group chat platform that can be embedded directly onto websites, enabling real-time visitor interaction and community building.

Unique Features

  • Completely free to use.
  • Extremely easy to embed on any website.
  • Provides real-time communication.

Compared to Crisp

Completely free to use. compared to Crisp
Limited feature set compared to paid alternatives. unlike Crisp
Olark

Olark

Freemium Business & Commerce Web-based live chat

Olark is a live chat software designed to help businesses connect with website visitors in real-time, improving customer support and driving sales with proactive engagement and insightful analytics.

Unique Features

  • Easy to set up and use for both agents and administrators.
  • Intuitive and clean user interface.
  • Provides valuable real-time visitor information to agents.

Compared to Crisp

Easy to set up and use for both agents and administrators. compared to Crisp
May require integration with other tools for ticketing or knowledge base. unlike Crisp

Compare Side-by-Side

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