Feature | Pure Chat | Crisp |
---|---|---|
Chat | ||
Customer service | ||
Customer support | ||
Live Chat | ||
Visitor tracking | ||
Chat history | ||
Helpdesk ticketing | ||
Chat Bot | ||
Real-time analytics | ||
Support for Multiple Users | ||
Integrated Chat | ||
Knowledge base | ||
Online chat | ||
Email automation | ||
Email marketing automation | ||
Automatic messages | ||
Mailchimp integration | ||
Auto responder | ||
Behavioural targeting | ||
Blogging | ||
UI customization | ||
Customer Feedback | ||
Knowledge Management | ||
User session recording | ||
Visitor recording | ||
Real time collaboration | ||
Shared inbox | ||
Unlimited users | ||
User Profiles with Location | ||
Encrypted chat | ||
Knowledge Base structuring | ||
Workflow Automation | ||
Agent dashboard | ||
Chat widget | ||
Artificial intelligence | ||
Bots |