Feature | Smartsupp | Crisp |
---|---|---|
Automatic messages | ||
Canned responses | ||
Chat | ||
Chat Bot | ||
Customer Feedback | ||
Customer service | ||
Customer support | ||
Customizable | ||
Facebook integration | ||
Live Chat | ||
Mobile apps | ||
Online chat | ||
Session Recording | ||
Simple installation | ||
Statistics and Reports | ||
User session recording | ||
Visitor recording | ||
Chat history | ||
Helpdesk ticketing | ||
Email automation | ||
Encrypted chat | ||
Knowledge Base structuring | ||
Real-time analytics | ||
Support for Multiple Users | ||
Integrated Chat | ||
Knowledge base | ||
Workflow Automation | ||
Agent dashboard | ||
Chat widget | ||
Artificial intelligence | ||
Bots | ||
Email marketing automation | ||
Unlimited users | ||
User Profiles with Location | ||
UI customization | ||
Knowledge Management |