Intercom Alternatives for Mac OS X

Looking for Intercom alternatives? We've curated 8 top alternatives that offer similar functionality. Whether you need Mac OS X options, free plans, or open source solutions, explore our comprehensive list to find the perfect fit for your needs.

Freemium More about Intercom

Categories:

Business & Commerce Education & Reference Network & Admin

Platforms:

Windows 9 Mac 8 Linux 6 Web / Cloud 27 Android 10 iPhone 9 iPad 7 Chrome 1 Clear Filter

Freshdesk

Commercial

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Key Features

Consolidates customer interactions from multiple channels into one platform.
Strong automation features for streamlining workflows and improving efficiency.
Comprehensive knowledge base and forums for effective self-service.

vs Intercom

Consolidates customer interactions from multiple channels into one platform. compared to Intercom

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Key Features

Completely free with a comprehensive feature set.
Easy to integrate with various websites and platforms.
Powerful real-time visitor monitoring and analytics.

vs Intercom

Completely free with a comprehensive feature set. compared to Intercom

Smartsupp

Freemium

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Key Features

Comprehensive feature set including live chat, chatbots, and visitor tracking.
Intuitive agent dashboard and easy installation process.
Valuable session recording feature for understanding user behavior.

vs Intercom

Comprehensive feature set including live chat, chatbots, and visitor tracking. compared to Intercom

csupport

Commercial

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Key Features

Integrated platform for chat, helpdesk, and knowledge base.
Real-time visitor tracking and analytics.
AI and automation features for efficiency.

vs Intercom

Integrated platform for chat, helpdesk, and knowledge base. compared to Intercom

Mibew

Open Source

Mibew Messenger is an open-source live support tool for websites, enabling real-time chat between visitors and support operators directly through a browser interface. It is built using PHP and MySQL.

Key Features

Open Source and Free
Self-Hosted for Data Control
Customizable

vs Intercom

Open Source and Free compared to Intercom

LiveChat

Commercial

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Key Features

Integrated live chat and help desk functionality
Comprehensive analytics and reporting features
Robust set of productivity tools for agents

vs Intercom

Integrated live chat and help desk functionality compared to Intercom

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Key Features

Unified inbox consolidates communication channels.
Robust ticketing system with extensive customization.
Integrated live chat for real-time support.

vs Intercom

Unified inbox consolidates communication channels. compared to Intercom

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Key Features

Consolidates multiple communication channels into a single inbox.
Includes an integrated knowledge base and ticketing system for end-to-end support.
Provides valuable insights through user session recording and traffic monitoring.

vs Intercom

Consolidates multiple communication channels into a single inbox. compared to Intercom

Freshdesk

Commercial

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Key Features

Consolidates customer interactions from multiple channels into one platform.
Strong automation features for streamlining workflows and improving efficiency.
Comprehensive knowledge base and forums for effective self-service.

vs Intercom

Consolidates customer interactions from multiple channels into one platform. compared to Intercom

tawk.to

Free

tawk.to is a free live chat platform that allows businesses to engage directly with website visitors, monitor activity, and provide real-time support. It offers a comprehensive suite of tools for customer service and visitor monitoring.

Key Features

Completely free with a comprehensive feature set.
Easy to integrate with various websites and platforms.
Powerful real-time visitor monitoring and analytics.

vs Intercom

Completely free with a comprehensive feature set. compared to Intercom

Smartsupp

Freemium

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Key Features

Comprehensive feature set including live chat, chatbots, and visitor tracking.
Intuitive agent dashboard and easy installation process.
Valuable session recording feature for understanding user behavior.

vs Intercom

Comprehensive feature set including live chat, chatbots, and visitor tracking. compared to Intercom

csupport

Commercial

csupport is a comprehensive platform offering live chat, customer support, and helpdesk functionalities designed to enhance customer engagement and streamline support operations. It provides tools for real-time communication, visitor tracking, ticketing, and knowledge base management.

Key Features

Integrated platform for chat, helpdesk, and knowledge base.
Real-time visitor tracking and analytics.
AI and automation features for efficiency.

vs Intercom

Integrated platform for chat, helpdesk, and knowledge base. compared to Intercom

Mibew

Open Source

Mibew Messenger is an open-source live support tool for websites, enabling real-time chat between visitors and support operators directly through a browser interface. It is built using PHP and MySQL.

Key Features

Open Source and Free
Self-Hosted for Data Control
Customizable

vs Intercom

Open Source and Free compared to Intercom

LiveChat

Commercial

LiveChat is a comprehensive online customer service solution providing live chat, built-in help desk, and web analytics to engage deeply with website visitors and support customers efficiently.

Key Features

Integrated live chat and help desk functionality
Comprehensive analytics and reporting features
Robust set of productivity tools for agents

vs Intercom

Integrated live chat and help desk functionality compared to Intercom

Kayako

Commercial

Kayako is a comprehensive customer service platform designed to streamline support operations, enhance customer engagement, and build stronger relationships through features like live chat, ticketing, knowledge base, and automation.

Key Features

Unified inbox consolidates communication channels.
Robust ticketing system with extensive customization.
Integrated live chat for real-time support.

vs Intercom

Unified inbox consolidates communication channels. compared to Intercom

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Key Features

Consolidates multiple communication channels into a single inbox.
Includes an integrated knowledge base and ticketing system for end-to-end support.
Provides valuable insights through user session recording and traffic monitoring.

vs Intercom

Consolidates multiple communication channels into a single inbox. compared to Intercom

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Want to see how Intercom stacks up against alternatives? Select any option below for a detailed comparison.

Freshdesk vs Intercom

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tawk.to vs Intercom

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Smartsupp vs Intercom

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csupport vs Intercom

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Mibew vs Intercom

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LiveChat vs Intercom

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Kayako vs Intercom

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Crisp vs Intercom

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