LiveChat vs Intercom : Which is Better?

LiveChat icon

LiveChat

LiveChat is an online customer service software with live support, help desk software, and web analytics capabilities. Developed by LiveChat

License: Commercial

Categories: Business & Commerce

Apps available for Mac OS X Windows Online Android iPhone

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Intercom icon

Intercom

Intercom is a corporate messaging software.

License: Freemium

Apps available for Online Android iPhone

LiveChat VS Intercom Feature comparision

Feature LiveChat Intercom
Canned responses
Chat Bot
Integration with CRMs
Custom widgets
Customizable
Email automation
Encrypted chat
Helpdesk ticketing
Knowledge base
Live Chat
Online chat
Onboarding
Knowledge Base structuring
User Profiles
Email marketing automation
Automatic messages
Integrated Chat
Chat history
Customer service
Customer support
Contextual sales
Email tracking
Legal CRM
Publishing
Ad-free
Ads monitoring
Automatic customer engagement
Customer Feedback
Kanban boards
Kanban Chart
Real-time analytics
Support for Multiple Users
Shared inbox
Comment section
Lead Generation
Artificial intelligence
Bots
*community curated information: This table may not have the most accurate information. Please suggest changes

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