Windows Softwares to Customer Feedback

Discover Windows Softwares to Customer Feedback.

The platform incorporates user feedback mechanisms to report issues, suggest improvements, and contribute to the platform's evolution.

Best Windows Softwares to Customer Feedback

Sort:
OneDesk

OneDesk

Freemium

OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place.

Unifies project management, customer service, and product development.
Customer Feedback
Business & Commerce Office & Productivity
Visitlead Live Chat

Visitlead Live Chat

Commercial

Visitlead Live Chat is a comprehensive live chat and customer support software designed to enhance online engagement, provide real-time assistance to website visitors, and streamline customer service operations through integrated tools like chat, ticketing, and knowledge base management.

Integrated live chat and helpdesk ticketing for streamlined support.
Customer service
Business & Commerce Social & Communications
Wooclap

Wooclap

Freemium

Wooclap is an interactive presentation and polling platform designed for educators, trainers, and presenters to engage their audience dynamically through various question types and interactive activities.

Wide variety of interactive question types available.
Brainstorming
Business & Commerce Development Education & Reference Office & Productivity Online Services
Brimir

Brimir

Open Source

Brimir is an open-source, self-hosted helpdesk ticketing system designed to streamline customer support operations. It provides a centralized platform for managing customer inquiries, tracking support tickets, and collaborating with team members. Brimir aims to be a flexible and customizable solution for businesses of all sizes.

Self-hostable for data control and privacy.
Helpdesk ticketing
Business & Commerce
Crisp

Crisp

Freemium

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

Consolidates multiple communication channels into a single inbox.
Customer support
Business & Commerce Network & Admin Social & Communications
PHPBack

PHPBack

Open Source

PHPBack is an open-source feedback and suggestion system designed to help businesses collect, manage, and act upon customer feedback. It provides tools for suggestion voting, helpdesk ticketing, and customizable workflows to improve communication and product development based on user input.

Open source and free to use.
Customer support
Business & Commerce Online Services
OTRS ITSM

OTRS ITSM

Open Source

OTRS ITSM is a comprehensive IT Service Management solution designed to optimize business processes, manage IT infrastructure, and enhance customer support. It provides a robust set of tools for ticketing, workflow automation, asset management, and knowledge base creation, all delivered through a web-based interface.

Comprehensive feature set covering key ITSM processes in a single platform.
CMDB and ProcessManagement
IP.Board

IP.Board

Commercial

IP.Board, now part of the IPS Community Suite, is a robust, feature-rich platform for building and managing online communities. It offers a comprehensive set of tools for forums, content management, e-commerce integration, and more, catering to diverse community needs.

Comprehensive suite of integrated community features (forums, CMS, e-commerce).
Cloud based
Development Social & Communications
Web Help Desk

Web Help Desk

Commercial

Web Help Desk is an affordable, powerful IT help desk and asset management solution designed to streamline support operations, manage IT assets effectively, and empower end-users through a comprehensive knowledge base. It offers robust ticketing, automated workflows, and integrated tools for enhanced efficiency.

Integrated IT asset management with ticketing
it asset management
Business & Commerce
Crazy Engage

Crazy Engage

Commercial

Crazy Engage is a comprehensive customer engagement platform designed to boost email lists, social followers, and customer conversions through non-intrusive, targeted campaigns.

Effective behavioural targeting reduces user annoyance.
Conversion Rate Optimization
Simple Machines Forum

Simple Machines Forum

Open Source

Simple Machines Forum (SMF) is a powerful and free open-source forum software designed to provide a robust platform for online communities. It offers a comprehensive set of features for building and managing dynamic message boards.

Free and open-source with no licensing costs.
Forums
Business & Commerce Development Social & Communications
SurveyMonkey

SurveyMonkey

Freemium

SurveyMonkey is a leading online platform for creating and analyzing surveys. It empowers individuals and organizations to gather valuable feedback for various purposes, from market research to event planning, with user-friendly tools and robust data analysis capabilities.

User-friendly interface for easy survey creation.
Collaborative
Office & Productivity Online Services
Trakdesk

Trakdesk

Commercial

Trakdesk is a comprehensive and highly customizable customer support platform designed to streamline helpdesk operations, enhance customer engagement, and improve team productivity through features like ticketing, knowledge base, automation, and gamification.

High degree of customization for workflows and fields.
Gamification
Business & Commerce Games Online Services
Smartsupp

Smartsupp

Freemium

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Comprehensive feature set including live chat, chatbots, and visitor tracking.
Automatic messages
Business & Commerce Social & Communications
LimeSurvey

LimeSurvey

Open Source

LimeSurvey is a powerful, free, and open-source online survey application written in PHP. It supports various database backends and is distributed under the APL license. Offering extensive features for creating, distributing, and analyzing surveys, it's a flexible alternative to commercial survey tools.

Free and open source with no licensing costs.
Multiple languages
Development Online Services
Freshdesk

Freshdesk

Commercial

Freshdesk is a cloud-based customer support and helpdesk ticketing system designed to streamline customer interactions across multiple channels, including email, phone, social media, and chat. It offers a unified platform for support teams to manage, track, and resolve customer queries efficiently, improving agent productivity and overall customer satisfaction.

Consolidates customer interactions from multiple channels into one platform.
Ad-free
Business & Commerce Online Services
HunchBuzz

HunchBuzz

Freemium

HunchBuzz is an idea management platform designed for HR, Change & Transformation, and Innovation departments to capture, curate, and action insights.

Effective gamification features to drive engagement.
CrowdSourced
Business & Commerce Games
Mendix App Platform

Mendix App Platform

Commercial

Mendix is a low-code application development platform that accelerates the creation, deployment, and management of enterprise-grade web and mobile applications. It empowers businesses to build custom solutions quickly and continuously iterate.

Accelerates application development speed
Automated deployment
Development