Apps to Customer Feedback

OneDesk is a unified platform designed to streamline project management, customer feedback collection, and service management. It helps businesses manage tasks, projects, customer interactions, and product development all in one place.

HeatMapCo offers a comprehensive suite of website analytics tools, primarily focusing on eye-tracking and mouse movement heatmaps, session recordings, and user feedback to help businesses optimize user experience and increase conversion rates. It caters to web developers, designers, and marketers seeking actionable insights into user behavior on their websites.

IQ Polls is an interactive voting and polling platform designed to enhance engagement in presentations, classrooms, events, and more. It enables real-time audience participation through various question types, including polls, quizzes, and word clouds, accessible via web or SMS.

Eyenewton is a comprehensive platform designed to help businesses gather, analyze, and act upon customer feedback through customizable widgets and integrated engagement tools.

Wooclap is an interactive presentation and polling platform designed for educators, trainers, and presenters to engage their audience dynamically through various question types and interactive activities.

Crisp is a comprehensive customer messaging platform designed to enhance communication between businesses and their customers. It combines live chat, email, social media, and a knowledge base into a unified inbox, enabling efficient support and engagement.

poll.ly is a comprehensive platform for gathering ideas and opinions, offering robust tools for creating polls, surveys, and facilitating brainstorming sessions. It caters to individuals and organizations looking to collect feedback, conduct market research, or engage communities through interactive data collection methods.

Firehose Chat offered a comprehensive live chat solution for websites, enabling businesses to provide real-time customer support, engage visitors, and gather valuable insights. It combined live chat capabilities with tools for knowledge management, automation, and analytics.

Vanilla is a versatile, open-source forum software built on PHP, designed for creating vibrant online communities. It offers a balance of ease of use and powerful customization options.

Intercom is a comprehensive customer messaging platform designed to help businesses acquire, engage, and support customers through personalized communication across various channels, including live chat, email, and in-app messages. It consolidates customer interactions and data for improved sales, marketing, and support workflows.

Niftio revolutionizes presentations with AI-powered tools, interactive features, and advanced analytics, empowering users to create engaging, data-driven presentations and connect effectively with their audience.

UserReport provides website owners with free tools including online surveys and a feedback forum to understand user demographics, gather feedback, and identify areas for improvement. Gain insights into user needs and measure key metrics like Net Promoter Score to enhance user experience.

Rational Survey is a comprehensive online platform designed for creating, distributing, and analyzing questionnaire-based surveys and polls. It offers robust tools for collecting customer, employee, and general feedback, supporting multiple languages and providing powerful data analysis capabilities.

SurveyMonkey is a leading online platform for creating and analyzing surveys. It empowers individuals and organizations to gather valuable feedback for various purposes, from market research to event planning, with user-friendly tools and robust data analysis capabilities.

Ramen is a comprehensive software platform designed to help businesses deeply understand their users through advanced data collection, organization, and analysis.

InVision is a leading digital product design platform that empowers teams to create, prototype, collaborate, and handoff exceptional user experiences. It streamlines the design workflow from concept to development.

Smartsupp is a comprehensive customer communication platform offering live chat, chatbots, and a shared inbox to streamline support and boost sales directly on your website. It provides valuable insights into visitor behavior and facilitates efficient communication across multiple channels.

Responster is a robust feedback platform designed to empower businesses by providing tools for creating, distributing, and analyzing surveys, polls, and forms. It emphasizes clarity, collaboration, and control throughout the feedback collection process, making it suitable for various organizational needs.

Inspectlet provides detailed visitor behavior insights through session recording, heatmaps, and form analytics. It enables website owners and marketers to understand user interactions, pinpoint usability issues, and optimize conversion rates by visualizing how visitors navigate and engage with their site.

Google Forms is a free online tool from Google that allows users to create surveys, quizzes, and polls easily. It's part of the Google Workspace suite and integrates seamlessly with other Google services like Sheets for data analysis.

Mouseflow is a comprehensive behavioral analytics platform providing heatmaps, session replay, surveys, and form analytics to understand user interactions and optimize website conversion rates and user experience.

Slido is a dynamic audience interaction platform designed to enhance meetings, events, and conferences with live polls, Q&A sessions, and surveys, fostering engagement and gathering instant feedback.

Survicate is a comprehensive customer feedback platform tailored for SMBs, enabling businesses to collect valuable insights through various survey types and feedback widgets optimized for conversion and understanding customer behavior.

Quora is a premier online platform transforming the way information is sought and shared. It serves as a dynamic question-and-answer hub where millions of users worldwide contribute their knowledge, experiences, and perspectives on countless topics.

HunchBuzz is an idea management platform designed for HR, Change & Transformation, and Innovation departments to capture, curate, and action insights.

Concept.ly is a comprehensive web and mobile prototyping tool that empowers design teams to rapidly transform wireframes and designs into interactive, high-fidelity prototypes. It facilitates real-time collaboration, streamlined feedback collection, and efficient design handoff.